Staff Reference Features (Polaris Staff Override PIN parity)
Create a Staff User permission that allows staff users to do the following things for patrons
Place Hold
Renew
Add a List
Add a Saved Search
Edit other Patron Data within reason
15
votes
Bianca Sierra
shared this idea
A reference librarian role for staff users is being designed and considered for future development.
In the meantime, Vega recognizes the override password that is configured for Organization ID 3 (and only this configuration) in Polaris if you want to continue using this feature in Vega Discover.
Updated Sept 11, 2025 (Samantha Cunning)
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Maria Laude
commented
Staff want the ability to place holds for patrons with barcode only. This is not a secure method, so can there be some other way to accomplish this?