All options in the category of patron notification management need to be customizable because there is so much variation in what individual libraries support. We support additional texts so we don't need this exact feature, but the principle is so important. We have the "pick your notification" box turned off because we don't want patrons to be able to change to paper mail or no notifications at all.

Our library DOES have the ability to send text messages, but we are considering limiting patrons to still only having one form of contact without offering an additional text. (Budget concerns- phone calls and text cost the library, email is free.) By removing this option, it is more clear to staff, and currently the option does show up for online registrations, and removing it from that initial contact would streamline that shift.