Reset passwords
Ability to reset all staff passwords at once. We change passwords twice a year, it would be nice to be able to reset all users at once.
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Jen Messmer, SLCL commented
With over 500 users, I am being contacted daily by staff for password resets. While it is a quick process to reset the password, there is no automated email triggered to the user so I then have to email the user the temporary password. Seems like a lot of work outside the platform for user maintenance when it should be built in self service.