Create email templates to notify user they self cancelled an event or room booking and list them as cancelled in My Bookings
We have users that self cancel their event registrations and/or room reservations but there is no email message that follows up on the self cancellations. If they have used their library card for bookings and log into their My Bookings listing, none of the events they cancelled registration for or room bookings they have cancelled appear. These disappear without a trace for them with no record. It would be helpful if there was an email template to notify a user they cancelled their event booking and another email template to notify a user they cancelled their room booking.