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Innovative Mobile

Innovative Mobile

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  1. Right now we have people complaining that the barcode number is too small to read. We have been advising turning to landscape but it would be nice if the barcode number were larger in portrait mode or if you could pinch the number to zoom in.

    8 votes

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    1 comment  ·  Admin →
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  2. Several staff have shared customer feedback re: the lack of an automatic refresh when opening the Solus App.

    Several customers have complained after returning materials directly to a staff member that the items were still reflecting in their accounts when they checked their account in the app following that action.

    Staff suggested they go in and click the refresh icon. At that point, the items cleared but, ideally, customers should not have to take that step. The app should auto refresh when customer opens the app.

    11 votes

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  3. Currently when you start a new session, you can either view what you have on loan or type an ISBN number, it would be nice to give patrons the capability to scan the ISBN of a book they have in their hand.

    2 votes

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  4. When an item is available online in open source full text, we'd like them to be able to have access to it via the catalog record.

    3 votes

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  5. I was told by Innovative support that SOLUS said the Mobile App will not be supporting the new pickup area functionality available in Polaris 7.5 that allows a user to select first a library and then a designated pickup area.

    Providing an option for pickup locations is crucial as more libraries start to offer smart locker pickup and other, separate, pickup area scenarios.

    The current work-around of creating new "branches" in Polaris just for a pickup location for a locker or other area creates multiple data and maintenance challenges both for administrators and library staff. This challenge is further multiplied…

    41 votes

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  6. I would like to request a Korean translation of the app. We have a decent sized Korean population in our service area who would appreciate it.

    4 votes

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  7. We've noticed that the shelf location and collection of items does not appear in the app, just branch and call number. Is there a way to add these? It will help patrons find items, especially in our largest branch.

    11 votes

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  8. Often, when searching for the exact title, it becomes buried under seemingly unrelated titles. While the filter system works, often, patrons are looking for the newest title when they search.

    6 votes

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  9. Give clients a test environment or preview option to be able to see how edits will look in the app before actually publishing it to the live app.

    7 votes

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  10. In the updated version of the app, when there are some holdings available and some not available, the default display is to show "available only" which the patron then has to 'turn off' to see other libraries that own something. We would like the default display to be all holdings, regardless of availability, and the "available only" filter to be an optional filter that they can select. Or, if not everyone agrees on this, we would like the option then to at least choose our own default display option for holdings.

    4 votes

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  11. As the holidays and winter weather approaches with one-off closures and temporary hours changes, updating multiple branch's hours in the app becomes quite a chore.

    Currently, you can not set specific dates that branches will be closed. For example, with Thanksgiving coming up, you may need to mark your whole system as closed that Thursday only. So you must go into each of your locations in the app individually and remove Thursday hours completely at each so that they display as closed. However, if you do this too soon, the app will show that you are closed for every Thursday…

    18 votes

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  12. We currently have this feature on our website, but the app doesn't replicate this important feature. This will let the patron know if they have used up all their renewels.

    18 votes

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  13. Host Innovative Mobile App on Amazon AppStore as well as Google Play and Apple Store. Patrons often have Amazon Kindles for e-reading so it makes sense for them to use our library apps on them as well.

    9 votes

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  14. She did not necessarily want all her personal details available via the app, but thought that expiry date would keep the need to renew front and center.

    28 votes

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  15. Either include a direct payment method integrated with Comprise or include a link to take them to the PAC where they can pay there.

    22 votes

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  16. After the 2023.1 upgrade libraries are going to be listed in order by location. It will be much easier to find a library you're looking for if they're in alphabetical order, so we should have the option of having it work that way rather than it being fixed at being in order by location.

    8 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  17. Request: Could the filter options in Innovative Mobile, which are populated from Vega, include the other language translations which are included in Vega?

    Description: When you search for an item in Innovative Mobile, the top filtering option for each field is set to the current language of the application, however the other options for each filter are not set to the current language of the application. From what I have been made aware of, these separate filtering options are populated from Vega, which includes other languages, however those separate language translations are not populated in Innovative Mobile. I have attached…

    13 votes

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  18. Request: Add the Language Translation Options/Flag to the Description Text field under the Mobile Channel Settings tab for a selected Channel.

    Description: Since this flag indicating language translation options is missing for this field, we are showing multiple languages at the same time for a field which is already longer than other fields as it is a description text field. This could turn 3-5 sentences of a description into 6-10 sentences or 9-15 sentences on one channel depending on if we want to show 2 or 3 languages for this field. Having the option to display a different language for…

    4 votes

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  19. It would be helpful if the format list in the app would adjust based on holdings and suppress any formats for which there are no holdings. For example, we have no globes cataloged in our system, so we would like globe to never show up as a format option, since we don't have any. It just clutters up the format list if the ones for which there are no holdings are also included.

    9 votes

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  20. Our libraries want to be able to limit by or highlight for a specific library's holdings. For example, if you do a search, they would like to have an additional filter that would show results for a specific library.

    4 votes

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