Settings and activity
118 results found
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100 votes
An error occurred while saving the comment An error occurred while saving the comment 
Wes Osborn
commented
Maybe one way of getting more delivery type information on the receipts would be to have a Printed Name in the branch record. Currently, there is a Display Name, if a Printed Name could be added that would be a helpful place to include the needed delivery/sorting information. That would mirror how InnReach works.
Wes Osborn
supported this idea
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24 votes
An error occurred while saving the comment Wes Osborn
commented
This came up again recently. Again, I would suggest that Leap have some information show on the screen that you have to select a registered branch. Even if it was just additional text on the screen near the patron code selector that would be helpful.
Wes Osborn
supported this idea
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An error occurred while saving the comment Wes Osborn
commented
If this can't be implemented, the Leap patron bulk change process should make it clearer that you must change the patron's registered branch. Right now that is pretty unclear, whereas in the client it would give you a more specific error message.
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4 votesWes Osborn
shared this idea
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44 votes
An error occurred while saving the comment Wes Osborn
commented
We would need the normalized search to work through the PAPI as well as within the Leap client.
An error occurred while saving the comment Wes Osborn
commented
Sigh. This came up again today. So wild, there is no phone number normalization going on for search.
An error occurred while saving the comment Wes Osborn
commented
Specifically the issue here in leap seems to be looking for SOME sort of delimiter. So, 614.837.8533 will match 614-837-8533 but 6148378533 will NOT match either of those.
Wes Osborn
shared this idea
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8 votesWes Osborn
shared this idea
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15 votesWes Osborn
shared this idea
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33 votes
An error occurred while saving the comment Wes Osborn
commented
Good catch!
Wes Osborn
supported this idea
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75 votes
An error occurred while saving the comment Wes Osborn
commented
Also being able to copy / paste a set of fields in and out of marc records might be enough if that was supported current line editor. But you need to be able to do multiple at a time easily without having to use the compare.
An error occurred while saving the comment Wes Osborn
commented
Also, I would caution about leaving the current field by field editor the default. I think that should be a user toggle option as to which one opens up when you go to edit a record.
An error occurred while saving the comment Wes Osborn
commented
If you want people to edit MARC records more in Leap, you're gonna need something like this. I wonder what happens when people bork the record by leaving out a space or something in a fixed field.
This would likely make it easier to support things like undos since that is built in to most web browsers in free text fields.
I don't think it has to be permissioned on our end, there are so few people editing MARC records and those who don't feel comfortable with something like this are unlikely to use it. I suppose a middle ground option would be an enable/disable at a branch level to give you some degree of control.
Wes Osborn
supported this idea
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31 votes
An error occurred while saving the comment Wes Osborn
commented
Do you have hold cancellation notices turned on in your organization? Those are slightly lacking right now because there is a no reason listed on the notices, but in theory that should be coming soon: https://portal.productboard.com/iii/6-innovative-product-status-board-new/c/1098-enter-a-reason-when-cancelling-holds-
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15 votes
An error occurred while saving the comment Wes Osborn
commented
Maybe adding damaged check-in the to Action menu would be another option.
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29 votes
An error occurred while saving the comment Wes Osborn
commented
@Sherri: Find Tool window expansion is coming in Polaris 8.1: https://portal.productboard.com/iii/6-innovative-product-status-board-new/c/1095-find-tool-window-expansion-
An error occurred while saving the comment Wes Osborn
commented
This would be lovely to have in Leap! Along with an icon or glyph to clear the entry, which would improve upon the staff desktop client experience.
Wes Osborn
supported this idea
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53 votes
An error occurred while saving the comment Wes Osborn
commented
Being able to do this via bulk update would certainly help us feel more confident about moving to hosted at some point in the future - since we'd lose our SQL write access.
Wes Osborn
supported this idea
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24 votes
An error occurred while saving the comment Wes Osborn
commented
Also, we'd need to think about how to handle existing reports if this new method was implemented. Maybe if the saved/scheduled report already represented 100% of branches currently in the system, it would be switched to a library level report.
Wes Osborn
shared this idea
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2 votes
An error occurred while saving the comment Wes Osborn
commented
The i-Tiva version 3.0 has been updated to support the existing date formats. Anyone having issues should contact i-Tiva about an update.
Wes Osborn
shared this idea
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22 votes
An error occurred while saving the comment Wes Osborn
commented
We have something like this in our system but we have to maintain it by using custom tables. It is critical for our state reporting and not having something like this would prevent us from moving to hosting.
Wes Osborn
shared this idea
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109 votes
An error occurred while saving the comment Wes Osborn
commented
You might consider voting and commenting for this other idea which already has a bit of traction: https://ideas.iii.com/forums/951742-ils-polaris/suggestions/46539763-book-club-holds
An error occurred while saving the comment Wes Osborn
commented
This would make so many staff happy and would be a great feature to entice people over to leap who aren't already using it.
Wes Osborn
supported this idea
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6 votes
An error occurred while saving the comment Wes Osborn
commented
Just verifying, you've tried this and it doesn't work for you? https://documentation.iii.com/polaris/7.8/Default.htm#PolarisStaffHelp/UI_Ref/PRadminPat/Patron_Registration_Filter_Patron_Codes_Dialog_Box.htm
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20 votes
An error occurred while saving the comment Wes Osborn
commented
Yeah, I was surprised too Lynn.
At least on the Sierra side it both warns and allows you to continue with the import. That way you don't have to spend a couple of weeks in back and forth with the vendor asking them what the problem is and why their file format is borked only to find out it was your ILS all along.
An error occurred while saving the comment Wes Osborn
commented
Even better would be the system not allowing an invoice from 10 years ago and another vendor to be treated as a "duplicate" for the incoming invoice.
Wes Osborn
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19 votes
An error occurred while saving the comment Wes Osborn
commented
I'm not 100% what you're thinking about here, could it be similar to this idea? https://ideas.iii.com/forums/951742-ils-polaris/suggestions/50193054-combine-current-and-recent-workform-tracker-into-o
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22 votesWes Osborn
supported this idea
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@Shaket printing all other held items out doesn't seem to match what I'm seeing the documentation for the notes field: https://documentation.iii.com/polaris/8.0/Default.htm#PolarisStaffHelp/Patron_Services_Admin/PDPreceipts/Set_hold_slip_options.htm
You've checked with support and confirmed that is expected behavior?