Save patron name when deleted on holds to action
- Patron has a held item
- Held item is cancelled
- Then the patron record is deleted
- The hold on the holds to action will have no patron name shown.
This means that staff have no real way to know where their hold is on the hold shelf (holds are arranged on the shelf by patron name) to be removed. This was originally entered as a bug, but it was closed as a bug because it was working as designed.
10
votes
Wes Osborn
shared this idea
-
Susan Millwater
commented
We've had this happen multiple times. Aside from causing confusion, for libraries with hundreds of held items, it can be time-consuming trying to find the item on their hold shelves.