Settings and activity
106 results found
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84 votes
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Wes Osborn
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8 votesWes Osborn
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1 vote
An error occurred while saving the comment Wes Osborn
commented
Although this isn't as slick, you can use simplyreports to create reports that would contain this data that could be scheduled to run and then sent to a 3rd party.
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15 votes
An error occurred while saving the comment Wes Osborn
commented
Although it is hinted at, adding another area where this PII data is stored: https://ideas.iii.com/forums/951742-ils-polaris/suggestions/50203572-add-support-for-automated-clearing-of-the-polaris
Wes Osborn
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5 votesWes Osborn
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17 votes
An error occurred while saving the comment Wes Osborn
commented
I will note that this is supported in hardware with some of the receipt printers:
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36 votes
An error occurred while saving the comment Wes Osborn
commented
@Lynn - The common situation we see is that the item is returned to the library through a CKI action. Then the library is surprised to see it not trigger any local holds. It will turn out that an item from another location is being shipped to fill the hold instead. So, the location where the local hold is at goes back to sit on the shelf (or shipped out to another library) while the hold request is later filled by the item that is received through shipping.
I think we've told libraries that using Fill Now is one workaround for this.
An error occurred while saving the comment Wes Osborn
commented
Although we've gotten used to this over the past decade, having this as an option in the ILS would likely greatly improve patron (and staff) satisfaction. Even though would cause some unneeded shipping, which is why having a toggle/setting for it would be nice.
Wes Osborn
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8 votes
An error occurred while saving the comment Wes Osborn
commented
Could you clarify a bit what you mean by "the most efficient hold preference setting". Which preference setting are you referring to?
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14 votesWes Osborn
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6 votesWes Osborn
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69 votes
An error occurred while saving the comment Wes Osborn
commented
Moving my importance level up a bit - it is SOOO annoying to lose the recent records when you're working to troubleshoot a problem/issue!
An error occurred while saving the comment Wes Osborn
commented
It would also be nice to see Authority records added to the view. If we want to go all out, maybe even an option in settings to determine which types of records go there for the user and an option for a compact view so you could get more entries in the list without scrolling.
Wes Osborn
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5 votesWes Osborn
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8 votesWes Osborn
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43 votes
An error occurred while saving the comment Wes Osborn
commented
This is something we regularly need to do via SQL for branches closing for expected and unexpected reasons. It would be great to see this supported via an official UI so we could feel more confident about making the change. Support for this also moves us closer to being about to seriously consider hosting.
Wes Osborn
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91 votes
An error occurred while saving the comment Wes Osborn
commented
This is such a pervasive but under the radar problem that undermines people's trust in the library to fulfill their request.
Wes Osborn
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11 votesWes Osborn
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33 votesWes Osborn
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40 votes
An error occurred while saving the comment Wes Osborn
commented
It would also be great if it were just harder to place item level holds. Either make it a permission or add a pop-up "are you sure" when placing an item level hold. We've got a couple of hundred "Not Supplied" holds in our system that are likely just instances of staff doing the wrong thing, placing an item level hold on an item that goes to lost.
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17 votesWes Osborn
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48 votesWes Osborn
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An error occurred while saving the comment Wes Osborn
commented
Yes, this would be great! And it would help reduce the number of reports that we get saying that an image can't be found or loaded for a particular title.
This would be very important to us. We've been working on ways to make our series more accessible and only showing some series information will limit Vega's adoption for our organization.