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  1. 19 votes

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    1 comment  ·  LX Starter  ·  Admin →
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    Shawn P. Farrell commented  · 

    Prior to our Sierra library's move to LX Starter, we kept track of sent notices through both Mandrill & by cc'ing an internal address. Mandrill has its own rules (keeping detailed info on delivered messages for 30 days & keeping record of bounced messages for 90 days). We kept everything we cc'd ourselves for 3 months as well.

    Aside from patron privacy, which is certainly a legitimate concern, I feel like being able to set a limit on how long this data is maintained might help speed up the retrieval process whenever we're looking for a particular patron's notice history?

    Shawn P. Farrell supported this idea  · 
  2. 29 votes

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    Shawn P. Farrell supported this idea  · 
  3. 16 votes

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    Shawn P. Farrell shared this idea  · 
  4. 28 votes

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    Shawn P. Farrell supported this idea  · 
  5. 9 votes

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    An item's status and pickup expiration date are displayed in the status bar at the bottom of the Holds page as an item is highlighted/selected. While you can't sort by the expiration date, this information is displayed on screen for staff users.

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    Shawn P. Farrell commented  · 

    A tooltip that displays as you hover over Ready for Pickup titles might be useful.

    Shawn P. Farrell supported this idea  · 
  6. 5 votes

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    Shawn P. Farrell supported this idea  · 
  7. 6 votes

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    Shawn P. Farrell supported this idea  · 
  8. 7 votes

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    Shawn P. Farrell supported this idea  · 
  9. 3 votes

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    Shawn P. Farrell supported this idea  · 
  10. 3 votes

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    Shawn P. Farrell supported this idea  · 
  11. 4 votes

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    Shawn P. Farrell supported this idea  · 
  12. 9 votes

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    Shawn P. Farrell supported this idea  · 
  13. 3 votes

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    Shawn P. Farrell supported this idea  · 
  14. 8 votes

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    Shawn P. Farrell commented  · 

    I'd like to see offline circ functionality added to Mobile Worklists. When a library loses its network connectivity, transactions take longer to resolve, whether they're being performed at a staff terminal or at a self-checkout machine to be uploaded when connectivity is restored.

    As a Sierra user, it'd be great to have a version of Offline Circ fit for mobile use, so staff could meet people in the lines of patrons that inevitably form when offline, & help alleviate some of that frustration, getting them checked out & on their way, with the transactions uploaded as soon as possible.

    And yes, it would also be helpful if there were an offline mode for in-house use counts.

    Shawn P. Farrell supported this idea  · 
  15. 2 votes

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    Shawn P. Farrell supported this idea  · 
  16. 6 votes

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    0 comments  ·  LX Starter  ·  Admin →
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    Shawn P. Farrell supported this idea  · 
  17. 23 votes

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    4 comments  ·  LX Starter  ·  Admin →
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    Shawn P. Farrell commented  · 

    My library does something frustrating where we automatically renew patron accounts based on their activity. It baffles me to no end that we do not expire them & put the onus on the patron to revalidate/update their address & other information in order to renew their record, a simple & commonly used practice in other public libraries around the world.

    I'm enthusiastically endorsing the importance of the renewal journey in LX Starter for libraries where things make sense.

    Shawn P. Farrell supported this idea  · 
  18. 8 votes

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    UNDER REVIEW  ·  2 comments  ·  Vega Mobile  ·  Admin →
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    Shawn P. Farrell supported this idea  · 
  19. 14 votes

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    Shawn P. Farrell commented  · 

    Hope to see both item & INN-Reach paging lists introduced in Mobile Worklists soon. While it's true the majority of our patron requests are title level holds, we want to be able to take full advantage of the app when it comes to pulling requested items of any type/origin.

    Shawn P. Farrell supported this idea  · 
  20. 15 votes

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    Shawn P. Farrell supported this idea  · 
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