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13 votes
This idea will be reviewed by the product management team for possible inclusion in a future release.
Shawn P. Farrell
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22 votes
This idea will be reviewed by the product management team for possible inclusion in a future release.
Shawn P. Farrell
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9 votes
This idea will be reviewed by the product management team for possible inclusion in a future release.
Shawn P. Farrell
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6 votes
This idea will be reviewed by the product management team for possible inclusion in a future release.
Shawn P. Farrell
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9 votes
An error occurred while saving the comment Shawn P. Farrell
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3 votesShawn P. Farrell
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8 votesShawn P. Farrell
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4 votesShawn P. Farrell
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5 votesShawn P. Farrell
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4 votesShawn P. Farrell
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5 votesShawn P. Farrell
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5 votesShawn P. Farrell
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4 votesShawn P. Farrell
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5 votes
This idea will be reviewed by the product management team for possible inclusion in a future release.
An error occurred while saving the comment Shawn P. Farrell
commented
We're in the same boat in Cincinnati, & we draw in INN-Reach items from two different sources (SearchOhio & OhioLink). Staff at our tech services/distribution center location rely exclusively on the mobile app to check out requested items they have sent there (it's a staff only pickup location for the roughly 50 staff who work there), but they have to choose a different pickup location for INN-Reach requests, because the app cannot be used to borrow those.
Shawn P. Farrell
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12 votes
An error occurred while saving the comment Shawn P. Farrell
commented
Yeah, we're totally missing out on hearing what George Takei thinks of Sierra!
It would be very nice to be able to include this sort of information as a means of communicating the value of the resources we're providing.
Shawn P. Farrell
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9 votesShawn P. Farrell
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10 votesShawn P. Farrell
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13 votesShawn P. Farrell
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26 votesShawn P. Farrell
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14 votesShawn P. Farrell
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This was functionality we had in a previous ILS, long before the fine free craze had captured the attention of so many. I would imagine, if introduced, it would be as optional/configurable as any other block.
When a library has a clearly communicated policy for items claimed returned & staff are trained to & actually do follow through with shelf checks, it can be as effective as any other block. At CHPL, in addition to immediate shelf checks when a customer claims an item returned, we run regular reports for staff to act on, that help minimize the number of items that have actually been returned. We also reset the counter annually for those with no active claims on their account.