Settings and activity
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2 votes
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2 votes
An error occurred while saving the comment 
Grace
commented
I cannot overstate how much I and my patrons DESPERATELY want this. On a weekly basis, I have patrons tell me they know they need a private room during the week, but the day they need the room is flexible. My patrons, my staff and myself all lament the lack of an arrow button for easy back and forth navigation for the day to day room calendar.
I feel Innovative has missed the mark again by making patrons and staff click around a ton to get what they need. We want less clicks, more efficiency.Grace
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2 votesGrace
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2 votesGrace
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11 votes
An error occurred while saving the comment Grace
commented
I would like to see availability in the library in my bookmarked items. I have several different lists going, and to see availability without having to click multiple times will be a game changer. In addition, using the back button on the bookmark tab doesn't work very well. It loses the original place I was working from.
Grace
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7 votesGrace
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17 votesGrace
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7 votes
An error occurred while saving the comment Grace
commented
Would also like to see call number/ availability info from items stored on the Bookshelf without having to click in and out of it. I use the bookshelf feature with my staff card to make lists of items for quick reader's advisory. It would be great if the relevant information was more visible without me having to click back and forth on everything.
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7 votes
An error occurred while saving the comment Grace
commented
Please also remove the extra availability symbols. There's too many symbols.
Grace
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17 votesGrace
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10 votes
An error occurred while saving the comment Grace
commented
I have called this particular "feature" a wannabe Wikipedia page. People just want to see what Colleen Hoover is available in the library. It adds more steps to the patron or staff to find what they are looking for, doesn't make for happy patrons.
Grace
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13 votesGrace
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27 votes
An error occurred while saving the comment Grace
commented
One of my collection areas is music CDs. I find a patron will come in looking for a specific song most of the time. As a staff member searching the catalog, I feel like it takes way too long to know if the specific CD will have the song on it. If another coworker had not shown me the little trick with the details/"i" under the Edition Information for something else, I would not have known where to look.
Grace
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3 votesUNDER REVIEW ·
AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
Grace, if you can open a Support ticket with the old card and the new card, we can ask if they can manually move the registrations to the old card.
I think Jen's suggestion would also work in your case, where being able to update the barcode would re-link their bookings and registrations.
An error occurred while saving the comment Grace
commented
I do not know how to open a support ticket. I looked around this website and my library's vega program. I will also ask the librarian who took the issue for the patron's information. She came to me, since the calendar is one of my main library duties.
An error occurred while saving the comment Grace
commented
I have two patrons who are residents of my township. They use their home library card to sign up for events in other libraries in our cooperative. One of the patrons lost their library card and subsequently their card number. We updated the card number in Leap. However, when the patrons logged into Vega Program to see their upcoming events, everything was missing. Vega Program did not transfer their previously register programs to the new card. The patrons have registered for programs at three different libraries, including the home library. Angela, if you want to contact me individually about this, please do. Thank you.
Grace
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6 votesGrace
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58 votesGrace
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30 votesGrace
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15 votesGrace
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29 votesGrace
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27 votesGrace
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I'm pretty sure this is under the advanced settings. At my library, we only let residents reserve rooms. In order to keep other co-op members from signing up for a room, we chose the "Allowed Prefixes for Room & Equipment Bookings" under the Room Booking header.