Notification when last copy goes to withdrawn
I often get requests to have a pop-up for staff when last copy, or more especially a last copy with a hold, gets put into a status like withdrawn, missing, etc. It could provide a big head's up to selectors so they could preemptively tackle.
Idea Value
This would provide better customer service. Last copies with holds that were being discarded, etc. could be more immediately addressed to order replacement, contact patron, or submit to ILL.
Erin Shield
shared this idea
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Adam Button
commented
There are some classics and super useful title that will always expect us to have. But 80-90% of our staff is part-time and they won't always notify use when a last copy is deleted.
Occasionally I have to tell patrons that we no longer have one of these timeless sort of titles!
In addition to a pop up notice about last copies, an easy way to generate an electronic message to selectors would be really helpful!
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Ruth Vargas
commented
It would be most helpful for us if there were an alert when the last copy assigned to that BRANCH is discarded. Branch staff submit requests to selectors for re-purchase when their last copy of a title in demand has been withdrawn. A report might be even better - all information in one place, rather than staff having to keep track during the discard process.