Provide a way for administrators to disable all patron credit features
Our libraries would like to disable all the patron credit features. Most of our libraries do not accept lost-and-paid items; once the item is paid for, it belongs to the patron if found. We have 43 libraries in our system and our reconciliations of lost item payments is already complex enough that we can only do it semiannually. Adding a 'paid from credit" line is going to bring up questions from our auditors. And mistakes have already been made when staff doesn't see the credit on a patron's account and so asks them to make a payment.
Christy Sayre
shared this idea
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Christy Sayre
commented
Even with "Credit for Overpayment" set to No and staff permissions removed for "Create a Patron Account Credit", the system doesn't prevent them from creating a credit when a lost and paid item is recovered.
