Automatic Collection Agency Fees and Notes
I'm not quite sure if this is correct category. My branch manager is in charge of handling patrons sent to collections. For each patron, she manually enters the collections charge and a note saying it can be waived if account balance gets below a certain amount by X date. We would like that fee to auto-populate in a patron's account based on data that is already collected for the collections agency.
2
votes
Ellie Kissel
shared this idea
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Hi Ellie,
This is existing functionality in Polaris. You can use the "Collection agency options: Details" dialog in Polaris System Administration to define the collection agency fees that are applied to patrons accounts.
