7 results found
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Automatic Collection Agency Fees and Notes
I'm not quite sure if this is correct category. My branch manager is in charge of handling patrons sent to collections. For each patron, she manually enters the collections charge and a note saying it can be waived if account balance gets below a certain amount by X date. We would like that fee to auto-populate in a patron's account based on data that is already collected for the collections agency.
2 votes -
Make patron expiration date line not manual
I polaris both account expiration and adress check dated had an option of just adding 1 year (or other period you choose) to a current date. In Leap only adress chech still has that option and account expiration date is pure manual, which takes longer to set each time. It would be nice to have that line of adding a chosen period to the current date back there.
6 votes -
Blocking fines for institutional cards
Each library often has several institutional library cards and our consortium also has institutional cards to use for our statewide ILL system. It would be nice if there was a way when creating and managing institution cards to be able to block them from having fines (overdues, specifically) applied to them as these cards would only be used by the library and our consortium policy does ask us to not waive other library's fines.
1 voteThis is already supported in Polaris through creating a patron code for institutional cards and setting the fine amounts for that patron code to 0.
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Allow staff to delete individual items (duplicates) from Reading History
Some of our ORS patrons have duplicate entries of items in their reading history. We would like to be able to delete the duplicates from the list.
2 votes -
Make it possible for T-Mobile customers to get notices by text
According to a posting on the Supportal, "T-Mobile and Sprint have changed their guidelines on how they route and handle SMTP to SMS traffic and that they no longer accept traditional SMTP to SMS traffic, especially when that traffic appears to be generated from an application and not a human. The recommendation from these carriers for anyone experiencing an issue with sending messages to their customer base via SMTP to SMS is to invest in a short code service which will allow their customers to opt-in to the messages." (https://iii.rightanswers.com/portal/app/portlets/results/viewsolution.jsp?solutionid=210611154739507)
In other words, our patrons cannot be sure…
2 votes -
rickels@hcplonline.org
Ability to search within a customer's reading history by title, author, keyword.
10 votesThere is a filter on the reading history table in Leap that allows you to scope the results by title, author, or any keyword contained in the reading history table.
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Fee reason (Add charges in patron account) sort drop down menu alphabetically please
When adding a charge to a patrons account the fee reason drop down menu is not sorted alphabetically.
Alphabetical order would make data entry faster/more efficient.9 votes
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