Patrons are used to doing this when the Library was using a different ILS and they are not happy that they cannot continue to set a date to reactivate a hold.

Discover should have same functionality as the PAC for patrons.

This is one of the features we most get requests for from our frequent users and from patrons who are using the app. Scheduling holds, particularly around vacations, is something they really miss from the prior version of the catalog.

Customers should also be able to change or remove the suspended date. They should also be able to see that date in the holds list.

Customers loved the ability in Encore to select titles and batch freeze or unfreeze those titles. They now have to individually freeze those titles.

Primary Use case: Customer going on holiday wants to freeze all of their holds

Great idea! Our customers really find this an extra step. They have told us that they would prefer to see 2 options - cancel and freeze.

I received this email from a patron today:
I have a request. I read a lot and it is not unusual for me to have 40 or more holds at any given time. That was the case recently when we went out of town. So that I would not miss any books I had to go through and individually request a Freeze on each of the 40+ books. I had to do an Unfreeze request on each when we got back. It would be nice to have a Freeze All option (and an Unfreeze All) to eliminate the tedium of doing those requests individually.

I see you can pick a date in the future to suspend your hold till when you place the hold but still no option to do it after the hold has been placed.

Our Capira app offers this feature (new version), and our patrons seem to enjoy choosing their freeze dates. I would love to see it available in Vega Discover as well.

Edit Hold makes complete sense.

Yet another function available in the old catalog but not Vega. If you have a lot of holds, this is a lot of clicking to deal with.

Our customers have asked for the ability to suspend a hold to a future date rather than "Freeze" and "unfreeze". They don't want to check back after vacation to unfreeze all their holds, they just want to choose a future date.

Funny coincidence, I just got this same question from a colleague. The note on the idea says it was released, but if I go into one of my existing holds, I only have the option to freeze it indefinitely -- no option to set a reactivation date.

Did this enhancement get released? I cannot find a way for customers to choose a date to re-activate their holds.

At the very least the label should be freeze hold instead of cancel. Many more patrons suspend holds than cancel them outright.

This is important to customers that want to manage their holds without relying on staff to add a "not need before" date. A similar idea is here for another product called "always be able to freeze a hold in catalogue": https://ideas.iii.com/forums/951745-ils-sierra/suggestions/47342099-always-be-able-to-freeze-a-hold-in-catalogue-s

Within the account view, allow patrons to select multiple holds. Provide the ability to bulk cancel / bulk freeze / bulk unfreeze the selected titles.

Agree that it is not at all intuitive that "Freeze" is a hidden dropdown option under "Cancel Hold." WebPAC has "Cancel" on the right of the hold information line and "Freeze" on the left so they are both visible at the same time and also not in danger of being mixed up.

Hi Samantha. I would like to understand the functionality coming on the road map. It looks like there will be the ability to adjust the number of days before a hold will expire, but it isn't presented to the patron as a "Freeze Until" end date. Is that functionality planned?

patrons would like the ability to place a hold on a title and freeze that hold until they need it, even if that title has no other holds. Now, as in Encore, if a title has no other holds you can't place a freeze on it