Material obtained from digital source displaying incorrectly in account
When an item is checked out through a third-party digital resource, like Overdrive/Libby, that is not included in our catalog it displays strangely. The list of digital items that aren't included in our catalog is extensive and forever increasing. I've included a screenshot of how it is displayed in the account records on Vega.
It would be helpful if these items displayed in a way that was less confusing. Perhaps just simply calling it "Digital Item" would be fine.
Steve Bullo
shared this idea
-
Sarah Kasprzak
commented
We have edited the wording in the translation file to try to make this a bit less confusing but it is still not user friendly for our patrons.
We do add records for some digital titles but things like Magazines that have multiple issues still display like this.
This same issue occurs when a physical item is suppressed in the ILS. This is particularly problematic for items that are BILLED that we don't want displaying in the catalogue and gathering holds when there may not be any remaining active items but we still want the patron that has it checked out to know what they have checked out. When there is a record in the ILS, it would be great if it could display in the Bookshelf, regardless of Suppressed status.
