Polaris (Leap and PAC) support the ability for a patron to opt to receive both an email AND text message or a phone call AND text message using the "additional text" checkbox feature. However, Vega only supports patrons selecting a single preferred notification method.

Patrons often opt in to dual notifications at registration, but their Discover profile won't reflect the notifications they actually will receive. This is likely to create confusion and frustration for patrons as well as limiting the use of a valuable Polaris feature.