Settings and activity
34 results found
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19 votes
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11 votes
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AdminSamantha Quell
(Admin, Innovative)
commented
For those coming across this idea, please comment on if you'd like this behavior or if you'd like to see it behind a configuration setting. I know a lot of Polaris holds logic was designed so requests could be placed and "wait for an item" but I can see the flip side of not wanting the patron to wait for an item that will never come.
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Alert Sound Effect
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Transfer%20for%20next%20hold%20-%20pop%20up%20during%20check%20in.png 28 KB -
Patron%20is%20blocked%20-%20pop%20up%20during%20check%20out.png 20 KB -
Transfer%20for%20hold%20-%20pop%20up%20during%20check%20in.png 25 KB -
Charge%20account%20overdue%20fine%20-%20pop%20up%20during%20check%20in.png 35 KB -
Continue%20holding%20item%20-%20pop%20up%20during%20check%20in.png 23 KB -
Item%20is%20blocked%20with%20free%20text%20note%20in%20item%20record%20-%20pop%20up%20during%20check%20in.png 19 KB -
Item%20is%20held%20-%20pop%20up%20during%20check%20out.png 17 KB
10 votesAn error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Mike - Can you clarify when you'd like to hear this alert? Leap does have some alerts/sounds in circulation workflows. Are you asking for that alert noise to be played for every red toast? Every yellow toast? Something else?
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21 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
There is an administration setting that will transition the status automatically: https://documentation.iii.com/polaris/7.6/Default.htm#PolarisStaffHelp/Patron_Services_Admin/PDPitems/Set%20up%20lost%20item%20transition%20to%20missing%20or%20withdrawn.htm?Highlight=lost%20item%20transition
Have you tried using this setting?
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4 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Just a quick comment that the reason a patron can receive multiple collection agency blocks when you are reporting by item branch is because they will have a block for each of the libraries that reports them to collections. In theory, all the blocks would be cleared automatically when the patron balance is paid down to $0. If that is not happening, there may be a bug.
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65 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Just a clarification question - are you using the new Damaged status and declare damaged feature from Polaris 7.5? Or is this a customized status with a "Damaged" description?
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96 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
We plan to have a partial implementation of this in Polaris 7.6 with the ability to add to a bib record set by ISBN.
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51 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
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56 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
·
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66 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
·
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29 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
As people see this enhancement request, please comment. There is a request under Vega Discover right now asking for the ability to place holds on items out (https://ideas.iii.com/admin/v3/ideas/46756351), while this request is asking us to restrict them. So there is clearly a need for configuration to support different library policies. Having comments on different library policies would be very helpful.
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11 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Can the supporters for this idea provide more details around the use cases? Is this primarily for serials/journals you are subscribed to via EBSCO? Are you using subscription records in Polaris? Or just looking to get an invoice automatically generated with the total amount?
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23 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Could those in favor of this idea please share some comments with how you would envision this working end to end? Should requests be added to something like a section list? Do patrons get to track the status of the request? Or do they submit the request and then see when the hold is created for them?
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114 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
It's very difficult to estimate this as an infinite number of columns. It would help if those in support of this idea would comment with the columns they would like the option to add. (Due date is already mentioned in the description).
I'm moving this enhancement to the INN-Reach section. Right now, the D2IR APIs that the Polaris/INN-Reach integration use do not include any prices. From the Polaris side, we'd need the INN-Reach system to accept, store, and pass the item price in order to populate it in the temporary item records.