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35 results found
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27 votes
An error occurred while saving the comment 
AdminSamantha Quell
(Admin, Innovative)
shared this idea
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31 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
·
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19 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
As people see this enhancement request, please comment. There is a request under Vega Discover right now asking for the ability to place holds on items out (https://ideas.iii.com/admin/v3/ideas/46756351), while this request is asking us to restrict them. So there is clearly a need for configuration to support different library policies. Having comments on different library policies would be very helpful.
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32 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
I know we did some work several years ago to ensure that OverDrive had access to both the PatronID and barcode via SIP. This development was meant to ensure OverDrive could access both patron identifiers if needed to merge accounts. However, I will admit I am not familiar with the process for how accounts get merged within OverDrive/Libby, so we will need to gather more information to know if this is even possible to control from the ILS side.
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3 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Can you share more details about the linking? Polaris already supports what we call "associated patrons" where multiple cards can be linked together to support blocking or holds pickup between parents and children.
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9 votesUNDER REVIEW · 3 comments · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Can the supporters for this idea provide more details around the use cases? Is this primarily for serials/journals you are subscribed to via EBSCO? Are you using subscription records in Polaris? Or just looking to get an invoice automatically generated with the total amount?
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15 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Could those in favor of this idea please share some comments with how you would envision this working end to end? Should requests be added to something like a section list? Do patrons get to track the status of the request? Or do they submit the request and then see when the hold is created for them?
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23 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This is a challenge for any web-based solution where the browser ultimately controls the connection to the printer.
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7 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
One potential work around if you are not using patron photos would be to keep a scanned copy of the card as the patron photo. These photos only display for staff.
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5 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Just to confirm my understanding of this request, this is about the patron being able to opt-in/out of specific additional text notice types?
If you wanted to disable additional text notices on all renewal reminder emails, that can be done in system administration. But it sounds like there are some patrons who like receiving the additional renewal text and others who do not.
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4 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Can you clarify, has the patron paid the replacement fee and then the item is returned? Are you seeing the patron charged both lost and overdue charges at the same time?
This may be connected to your configuration for when overdue charges are applied. If you only want patrons to be charged overdues when the lost item is returned, the Patron Services parameter Lost item charge options should be set to "Charge overdue when returned."
The lost item recovery settings may also need to be configured so the system can do things like automatically waive the Overdue charges if the replacement charge was paid by the time the item was returned.
It's also possible I'm missing a scenario here that our current offering does not cover. In which case, can you just elaborate on the workflow?
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5 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Can you clarify if the allowed check outs are happening in PAC, Vega or the vendor software? All of the above?
I ask because I know with econtent there are situations where Polaris controls the authentication (bypasses the vendor) and situations where the vendor controls (based on information provided via API or SIP), Understanding the scope of the issue will help us detemine where changes are needed for a consistent experience.
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42 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
We have an idea in future possibilites to make the filters in Leap sticky.
If that option was available, would it change the priority on this enhancement?
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72 votesUNDER REVIEW · 11 comments · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
It's very difficult to estimate this as an infinite number of columns. It would help if those in support of this idea would comment with the columns they would like the option to add. (Due date is already mentioned in the description).
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10 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
The Preview tab is using PowerPAC code to display the content, so it is not really possible for us to keep the display and link out to an external Discovery solution.
We do have the ability to link to the record in Vega from the "Links" menu on the bib. If having the Preview tab visible is confusing, we could repurpose this request for the ability to suppress the "Preview" tab.
I'll leave this open for a bit so folks can comment on if editing the idea makes sense.
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.