Separating "Ready for Pick Up" and "Renewal" text notifications
It would be nice if we could separate the "holds ready for pick up" texts from the "renew" texts and be able to choose if you want one or the other or both. Customers would love to get a text for when their holds come in, but for some, the renewal texts are too much, and the pick up texts get lost in the volume. Then also, have the option to get renewals and/or pick up notices in their email.
Jennifer Williams
shared this idea
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AdminSamantha Quell
(Admin, Innovative)
commented
Just to confirm my understanding of this request, this is about the patron being able to opt-in/out of specific additional text notice types?
If you wanted to disable additional text notices on all renewal reminder emails, that can be done in system administration. But it sounds like there are some patrons who like receiving the additional renewal text and others who do not.