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  1. 36 votes

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    Kimberly Allen commented  · 

    We have now had more experience with this. It appears that large data loads can trigger a java process spike with the keyword indexing/Lucene searcher and indexer. III saw out of memory errors and increased the memory of the searcher and indexer. However, we continue to see issues corresponding to large loads. Now our admin monitors "slow request" warnings in sierradb:/iiidb/errlog/lucenes-app.log. He opens a ticket when they become excessive. III then restarts the keyword indexing/Lucene engine.

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    Kimberly Allen commented  · 

    We've hit this more than once. In those cases catalogers discovered it by happenstance. We really need an alert! So that we can quickly debug and resolve it.

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  2. 13 votes

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    Kimberly Allen supported this idea  · 
  3. 14 votes

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    Kimberly Allen supported this idea  · 
  4. 12 votes

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    Kimberly Allen supported this idea  · 
  5. 11 votes

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    Kimberly Allen supported this idea  · 
  6. 11 votes

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    Kimberly Allen supported this idea  · 
  7. 8 votes

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    Kimberly Allen supported this idea  · 
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    Kimberly Allen commented  · 

    We had this problem so often, that our Sierra admin created an app which allows the users whose Sierra login name matches their institutional login name to authenticate and reset their Sierra password. I also agree with Phil that there should be the option to block this for shared accounts. I could see a student worker hitting a reset overnight and the morning shift are toast.

  8. 8 votes

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    Kimberly Allen commented  · 

    We are an academic library and have a very diverse population. We and our patrons would welcome this.

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  9. 6 votes

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    Kimberly Allen supported this idea  · 
  10. 11 votes

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    Kimberly Allen supported this idea  · 
  11. 11 votes

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    Kimberly Allen supported this idea  · 
  12. 8 votes

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    Kimberly Allen supported this idea  · 
  13. 7 votes

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    Kimberly Allen supported this idea  · 
  14. 10 votes

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    Kimberly Allen commented  · 

    Audit trails protect both the user and the library. The downside is that they can devour disk space. You mentioned being able to retroactively review these. Is there a particular log retention period that would make sense to you?

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  15. 6 votes

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    Kimberly Allen supported this idea  · 
  16. 6 votes

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    Kimberly Allen supported this idea  · 
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    Kimberly Allen commented  · 

    Given the current pushback against libraries in our communities, this is one way to communicate our value to all of our patrons, not just those who stop at the circ desk.

  17. 6 votes

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    Kimberly Allen supported this idea  · 
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    Kimberly Allen commented  · 

    Our library does not rely on vendor addresses stored in Sierra as we are required to use the addresses stored in an institutional app. However, this makes good sense. It's more efficient and less prone to error than switching back and forth between screens.

  18. 2 votes

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    Kimberly Allen supported this idea  · 
  19. 10 votes

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    Kimberly Allen supported this idea  · 
  20. 6 votes

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    Kimberly Allen commented  · 

    At the moment we are not nearing our cap. However, we are adding more vendors to electronic invoicing. So this could be useful to us in the future.

    Kimberly Allen supported this idea  · 
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