Settings and activity
45 results found
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15 votes
Sheryl VanderWagen
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5 votes
An error occurred while saving the comment Sheryl VanderWagen
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7 votesSheryl VanderWagen
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18 votes
An error occurred while saving the comment Sheryl VanderWagen
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I agree. For those of us in a consortium and for notice administrators this would be very helpful. Sorting works OK but not all of our members follow our instructions for naming conventions and so that makes it difficult when you have to help someone because something isn't working properly. In addition, several of our notice jobs are run by notice administrator centrally for everyone and it would be great if we could "Pin" those jobs to the top of the list, saving some extra clicks.
Sheryl VanderWagen
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35 votesSheryl VanderWagen
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21 votes
Re-opened at the Sierra Working Group's request to consider this idea for the next Sierra enhancement cycle.
Sheryl VanderWagen
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21 votesFUTURE POSSIBILITIES (IDEA LAB) · 0 comments · ILS - Sierra » Circulation, Access Services & Fulfillment · Admin →Sheryl VanderWagen
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34 votesFUTURE POSSIBILITIES (IDEA LAB) · 1 comment · ILS - Sierra » Cataloging & Metadata Management · Admin →Sheryl VanderWagen
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17 votesSheryl VanderWagen
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18 votesFUTURE POSSIBILITIES (IDEA LAB) · 2 comments · ILS - Sierra » Reporting & Analytics (incl Decision Center) · Admin →Sheryl VanderWagen
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23 votesFUTURE POSSIBILITIES (IDEA LAB) · 0 comments · ILS - Sierra » Circulation, Access Services & Fulfillment · Admin →Sheryl VanderWagen
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40 votesFUTURE POSSIBILITIES (IDEA LAB) · 1 comment · ILS - Sierra » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →Sheryl VanderWagen
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44 votesFUTURE POSSIBILITIES (IDEA LAB) · 3 comments · ILS - Sierra » Customer Relationship & Account Management · Admin →Sheryl VanderWagen
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31 votesSheryl VanderWagen
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29 votesFUTURE POSSIBILITIES (IDEA LAB) · 1 comment · ILS - Sierra » Circulation, Access Services & Fulfillment · Admin →Sheryl VanderWagen
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48 votesFUTURE POSSIBILITIES (IDEA LAB) · 6 comments · ILS - Sierra » Reporting & Analytics (incl Decision Center) · Admin →
An error occurred while saving the comment Sheryl VanderWagen
commented
We just need dates/users for all of these if we're going to manage the limited resources we have with Create Lists, especially for saved sorts, searches and exports. I routinely empty files that have dates of older than 7-8 weeks because all of our 40 libraries share those files and I know that some of the saved searches, sorts, and exports were created and saved one time and never used again. When there are potentially hundreds of staff members using Create Lists, we need a better way to manage all of it.
Sheryl VanderWagen
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32 votesFUTURE POSSIBILITIES (IDEA LAB) · 2 comments · ILS - Sierra » Circulation, Access Services & Fulfillment · Admin →
An error occurred while saving the comment Sheryl VanderWagen
commented
I've done this a few times with a workaround, where I used the Transfer Attached function. But its always a multi-step process and I always hope I don't get interrupted. I select one of the attached items/orders and the group of holds to be transferred to the other bib, transfer attached and then transfer the item/order BACK to the original bib leaving the holds on the new bib. I have always wished for the ability to move the holds without having to move an item or an order.
Sheryl VanderWagen
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36 votes
This idea was selected in MEEP voting for inclusion in Sierra 6.3.
An error occurred while saving the comment Sheryl VanderWagen
commented
We encounter this so many times and YES! 4 hours is way too long to keep a record locked and frontline staff have no idea what causes this message as a rule, so we're always explaining what might be the cause (although we never really know the reason) and patrons certainly don't understand why that staff member can't help them right now. It has also caused problems with our Bibliocommons catalog and fines payment through it where the payment is accepted and patron credit card charged but then the charges never clear the record in Sierra. That causes an even larger PR problem (thankfully these occurrences are rare but even rare is too often!)
Sheryl VanderWagen
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33 votesFUTURE POSSIBILITIES (IDEA LAB) · 2 comments · ILS - Sierra » Circulation, Access Services & Fulfillment · Admin →Sheryl VanderWagen
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35 votes
An error occurred while saving the comment Sheryl VanderWagen
commented
This is important for a number of reasons already mentioned and even more important when managing hundreds of system logins, we'd like to be able to contact our libraries to let them know if a login hasn't been used in a long time and it would help us assist our members with information regarding dates and times of system access.
Sheryl VanderWagen
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Was asked about this functionality using Sierra Web. We are a 40 member consortium and so for us to put users on Sierra Web is impractical at this time (on any given day we have 300+ SDA logins). I was notified that this can be done in Sierra Web but since most of our staff logins use the SDA, for them to switch between the SDA and Sierra Web to do this, is not really feasible.