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ILS - Polaris

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4 results found

  1. Some of our ORS patrons have duplicate entries of items in their reading history. We would like to be able to delete the duplicates from the list.

    2 votes

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  2. According to a posting on the Supportal, "T-Mobile and Sprint have changed their guidelines on how they route and handle SMTP to SMS traffic and that they no longer accept traditional SMTP to SMS traffic, especially when that traffic appears to be generated from an application and not a human. The recommendation from these carriers for anyone experiencing an issue with sending messages to their customer base via SMTP to SMS is to invest in a short code service which will allow their customers to opt-in to the messages." (https://iii.rightanswers.com/portal/app/portlets/results/viewsolution.jsp?solutionid=210611154739507)

    In other words, our patrons cannot be sure…

    2 votes

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  3. Ability to search within a customer's reading history by title, author, keyword.

    10 votes

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  4. When adding a charge to a patrons account the fee reason drop down menu is not sorted alphabetically.
    Alphabetical order would make data entry faster/more efficient.

    9 votes

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