Improved Deny workflow needed in Leap
In Picklist, when you click deny next to a checked INN-Reach item, it disappears from the picklist. If the item is being denied because it was not on the shelf, we need a way to mark it as missing but can't get back to it when it disappears.
If we open the item record to change the status to missing and then return to picklist to check it and mark it missing, we get the attached error. Can you add another picklist view for items marked Denied so that staff have an easy way to do follow up? Thanks for considering.
8
votes
Jennifer Hoffman
shared this idea
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Not quite the same, but this ticket is related: https://ideas.iii.com/forums/951742-ils-polaris/suggestions/46446598-set-unclaimed-items-to-missing-from-picklist-in-le
