Display more previous borrowers on item circulation view
On an item record, you can currently only see the information about the current borrower and the most recent previous borrower. This should be increased to at least 3, so that in the case of a question about condition or missing parts, we have more than 1 patron we can ask.
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Ellie Kissel commented
@kristen yes the circulation tab. often the items that information is useful for are items that have circulated recently/frequently. Some times we have patrons who realize once they get home that a disc was missing/ incorrect, and only have the most previous patron to ask about it. In our previous system we had access to the current patron plus the previous 3 patrons, which allowed us to have a greater chance of finding missing pieces.
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Kristen Tait commented
Are you referring to the Circulation tab info, not the patron tracking in the History tab? Our system is set to retain history for a year, so if the item went out frequently we'd be able to use that tab to see past the previous borrower. But I can see how if the item hadn't gone out another time in the last year the history wouldn't be of use (although how much info that old a borrower could provide might be limited?).