Rephrase verbiage when not all items are unholdable
Please change the wording for the pop-up message when there are holdable and non-holdable items on the same bib record. It's confusing for staff, and makes them think that they have to figure out an alternate way to place a hold for their patron - when in reality, the hold can go through, and will be added to the appropriate library's picklist. (The example I saw from my staff was a bib record that had a single reference (non-holdable) item on it, and a number of other holdable/circulating items. The screenshot attached is the message staff received.)
Fran Penner
shared this idea
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Hello,
The language strings for the message in the screenshot are in the language tool in Polaris Web Admin (your URL/webadmin) and can be customized.
You'll find them listed under the product "Polaris Application Services". This dialog contains more than one language string, I recommend searching using the "string contains" option in the language editor.
Some string examples:
"Patron (patron name) has exceeded request limit for the title
Title:" is PAS_PATRONTITLEREQUESTSEXCEEDED_CONTINUE
"(Not all material limits were exceeded)." is PAS_PLACEREQUESTMATLIMITSNOTEXCEEDED -
Lisa Scholly
commented
Rephrasing the verbiage would be eliminate the confusion.
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This wording is very confusing. It would also be nice if the language string was added to WebAdmin/LeapSA, so libraries could configure it themselves.
