Improve hold position for consortium sites
Could the hold position be refined so that a patron from Library A can see their position in line specifically for their home library’s copies? Leap already supports this—when the holds queue is filtered by the patron’s library, it correctly shows the local position.
For example, The Correspondent currently has 426 holds across the consortium. When I place a hold, Vega shows my position as No. 427 (see screenshot 1). However, my home library has several copies, and in Leap my local position is No. 11 (see screenshot 2).
It would be much clearer for patrons if Vega displayed their local position (e.g., No. 11) instead of only the consortium-wide position, or ideally showed both (e.g., “No. 11 at your library / No. 427 consortium-wide”).
Mei He
shared this idea
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Christy Sayre
commented
This could be similar to the functionality in Overdrive/Libby that might say You are 26th in line. 40 copies in use. 427 people waiting in total, 24 people waiting per copy.
Perhaps "You have been added to the queue for this title. There are 427 patrons waiting and 40 copies in the consortium. For more info, contact your home library. " At least with these details, patrons are less likely to be discouraged, give up and just go and buy the book.