23 results found

1. Clearer distinction between expired holds and clear the holdshelf

   When a patron's hold expires or an item is cleared from the holdshelf, the Program column in View Canceled Holds reads "Clear Holdshelf" for both processes. A more apparent distinction between the two would be helpful to both patrons and staff.

   Idea Value
   The ability to see the difference between an expired hold and an item cleared from the holdshelf would allow staff to accurately explain to a patron why their hold was removed from their account. Differentiating between the two would also assist staff in troubleshooting issues with the Clear the Holdshelf and expired holds processes.

   33 votes

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   2 comments  ·  Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
   CLOSED  ·  AdminMike Dicus (Product Manager, Innovative) responded

   In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.

   
   

   This idea is still available for commenting but is no longer eligible for voting.

   
   

   Ideas that were submitted three or more years ago are archived for future reference.

2. Block patron circulation based on the number of overdue items

   As libraries eliminate fines they would like alternative ways to provide an incentive for patrons to return items. We would like the option to block patron circulation based a Library determined number of overdues. This rule could be added to the Patron Block table so that libraries could customize rule as necessary.

   Idea Value
   Libraries use the patron block table to determine when a patron is blocked from circulation. As this table exists, could the # of item overdues be added to this table? Libraries could set this behaviour (as they do all patron block settings).

   Value: Although we never want to provide obstacles to circulation, Libraries that no longer charge fines want a way to block patrons based on the number of overdues they have. We don't want to wait for customers to incur billing costs. This new setting would provide an incentive for Customers to return their items.

   Value: We don't want to manage this manually. We shouldn't put staff in the position of evaluating whether a patron should be blocked.

   Value: Selfchecks would also automatically block patrons from checkout (and Customers could be redirected to Staff for more information).

   Value: Libraries would not need to set up "overdue penalty points" - and instead very quickly modify the patron blocks table.

   As libraries eliminate fines they would like alternative ways to provide an incentive for patrons to return items. We would like the option to block patron circulation based a Library determined number of overdues. This rule could be added to the Patron Block table so that libraries could customize rule as necessary.

   Idea Value
   Libraries use the patron block table to determine when a patron is blocked from circulation. As this table exists, could the # of item overdues be added to this table? Libraries could set this behaviour (as they do all patron block settings).

   Value: Although we never… more

   25 votes

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   0 comments  ·  Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
   CLOSED  ·  AdminMike Dicus (Product Manager, Innovative) responded

   In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.

   
   

   This idea is still available for commenting but is no longer eligible for voting.

   
   

   Ideas that were submitted three or more years ago are archived for future reference.

3. transfer holds between bibs

   Allow transfer of bib level holds to another bib! Documentation states that only item specific holds can be moved, and then only to bib level on the same bib or to another item. We need to be able to easily move holds or even entire hold lists to another bib.

   Idea Value
   Moving holds to a new edition of a title, or a new volume of a series. Depending on individual library cataloging and their use of monograph versus serial records, not to mention volume information, there are many instances of having title level holds on something that has been superseded by something else.Moving holds to an entirely different title entirely because a title with outdated information was replaced with a different title.Reorder process may result in a new bib for an existing title with holds

   Currently, this must be done manually, hold by hold. Not a good use of time.

   Allow transfer of bib level holds to another bib! Documentation states that only item specific holds can be moved, and then only to bib level on the same bib or to another item. We need to be able to easily move holds or even entire hold lists to another bib.

   Idea Value
   Moving holds to a new edition of a title, or a new volume of a series. Depending on individual library cataloging and their use of monograph versus serial records, not to mention volume information, there are many instances of having title level holds on something that has been… more

   32 votes

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   2 comments  ·  Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
   CLOSED  ·  AdminMike Dicus (Product Manager, Innovative) responded

   In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.

   
   

   This idea is still available for commenting but is no longer eligible for voting.

   
   

   Ideas that were submitted three or more years ago are archived for future reference.