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  1. Library staff would like to be able to see more details on holds that have been placed, including how the hold was placed (Sierra Desktop vs. SierraWeb vs. Web vs. mobile app, etc.) and who placed the hold (Sierra login if not the patron).

    Right now, it is not consistent how holds information is displayed.

    If you view holds w/in a patron record (holds tab), you don't see when the hold was placed or how they placed it. However, if you View Cancelled Holds, you see the date/time it was placed, along with the date/time it was cancelled, along with…

    44 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  2. Idea Description
    If system generated review files could appear in Global Update/Rapid Update Review File dropdown list without even downloading them to Create Lists first that would save so much time.

    It's a normal part of my daily workflow to upload records using Mobile Worklists or Data Exchange, copy them into Create Lists and manipulate the file in Global or Rapid Update. 

    Idea Value
    With the file appearing in the dropdown list in Global/Rapid update, the file can be manipulated as usual AND users wouldn't have to remember to empty the Review File (which was only created so it could…

    38 votes

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  3. Our library uses the icode1 field as a statistical category code. We'd like to be able to define our icode1 values, with codes and labels stored in Sierra and visible to staff. Currently we keep a list of codes and their meanings stored in a shared drive and have to share it with our cataloguers. Staff can see the "stat category" field in item records, but there's no translation anywhere in Sierra and the userdefinedicode1_myuser SQL view is blank.

    33 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  4. The "import records" within Create List was a game changer. But going a step further would be adding the ability to direct scan barcodes into a review file. This would save time in circumstances where you have only a few records you need to update.

    32 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.

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  5. I recently wanted to run a search for all records that matched certain criteria and did not have an 856 field. However, Create Lists does not currently have a "lacks field" option. It would be very helpful to be able to search for records that do not have certain fields.

    31 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  6. There SHOULD be an OpenAPI definition document available for Sierra's APIs via Swagger, but currently, there is not.

    The OpenAPI definition document (https://swagger.io/specification/) is a standardized format for describing the structure and behavior of an API. It is a machine-readable document, usually written in JSON or YAML, that provides a comprehensive blueprint of an API's endpoints, operations, input/output parameters, response formats, authentication methods, and other essential details.

    For comparison, here is an example for the Polaris API / Swagger install (on an iii training server):
    https://polaris-training.polarislibrary.com/PAPIService/swagger/v1/swagger.json

    Benefits of an OpenAPI Definition Document:

    * Standardization: Provides a consistent format
    …
    30 votes

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  7. We occasionally have issues with staff abusing their ability to waive fines or deleting items inappropriately or accessing patron accounts outside of acceptable library operations. We would like to have a way to view these actions within a log file associated with each Sierra login (or filterable by login) so that these activities could be periodically audited by managerial staff and retroactively be reviewed when inappropriate system activities are believed to have taken place.

    29 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  8. The Time to Holdshelf feature in Sierra is useful in keeping patrons from showing up too early to pick up their holds. As seen in the attachment "Discovery Layer View" – which in our case happens to be BiblioCore – the availability status correctly reflects that the recently checked-in item "Easter Mice!" is not ready for pickup because the item is en route to the pickup location (which in this case is a set of freestanding pickup lockers in a remote area of the county).

    However, the holds status as displayed in the SDA incorrectly reports the item as being…

    27 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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    Ideas that were submitted three or more years ago are archived for future reference.


  9. We complete many repetitive tasks in cataloging and patron record management each day. This entails using Create Lists to generate the list, and then using Global Update to perform the same set of edits each time. We need Scheduler to be able to connect into Global Update to perform those tasks automatically.

    This may require enhancement of Global Update to save the Command Input, or it might mean adding the Command Input choices to Scheduler.

    Example:
    Scheduler runs an updated Create List using a saved search query to identify items that need their suppression code updated.
    It then uses a…

    26 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  10. Someone at CHPL is suffering from Polaris envy & suggested Sierra offer a comparable record to copy/duplicate patron records. They're hoping for a way to speed up the record creation process for families of 5 or 6 that visit the library together & all need to register for cards, which is apparently not an uncommon scenario. The ability to quickly replicate certain fields (address, home library, maybe phone, e-mail, etc.) from one record for x more should facilitate that.

    23 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  11. Provide Libraries with the option to "always be able to freeze a bib or item level hold".

    If circulation/OPAC rules allow a customer to place a hold, the customer should always be able to freeze it.

    At this time, customers cannot freeze a bib level hold if there is an item attached to the bib that could fill the hold. Customers tell us that they want to manage their holds. They are unsure of a "Not Needed Before" date, but they know that they do not want to fill the hold immediately.

    This is important for libraries that split out…

    23 votes

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  12. The current documentation on loan rules, loan rule determiner, and float determiner table is very limited, and training on these important functions do not exist within Innovative's training & learning center. More comprehensive documentation with examples would help libraries better manage loan rules, and perhaps simplify how libraries' existing rules are setup.

    21 votes

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  13. Description
    Sierra will enter the FTP login information automatically when downloading vendor status reports when that information is saved in the system.

    Value
    Makes it easier to retrieve files quickly and easily.

    20 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  14. Over a decade ago, III mentioned work being underway on "cascading holds" functionality. Meant for Millennium at the time, the feature seemed to disappear from their development plan due to staff transitions or some other reason, but I'd love to see it brought to fruition.

    The feature would give patrons the ability to place a hold on a series (of books or a multi-disc DVD set) & receive the items sequentially), making the request process much more convenient for them & giving libraries the ability to more effectively manage hold fulfillment.

    At the time, I was working in an environment…

    20 votes

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  15. The ability to log into admin corner, view all users and with one click disable them (not delete, but deny them log in access) would be helpful for those with revolving part time employees.

    We have student employees that change out regularly, but sometimes they come back as graduate student help, etc within a short time.

    Being able to simply turn off an employees access and review it within a year or less to determine if it should be deleted or held would be helpful for keeping our staff accounts cleaned up.

    18 votes

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  16. The problem that's prompting this suggestion:
    I work at Gondor Library. An item arrives from Rohan Library (outside of scope) to fulfill a hold for my Gondor patron. But staff notices it has damage that has NOT been noted in the record (or on the physical object).

    Gondor staff have two choices.
    a) the damage is extensive enough that we decide to not fulfill the hold and send it back to the owning library, Rohan.
    b) we use our judgement to decide whether the Rohan book's damage is minor enough to fulfill the hold.
    For example, only light stains on…

    18 votes

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  17. As the system administrator overseeing a 54-member library consortium, managing Offline File Processing is a routine responsibility. However, we often encounter delays in processing files because libraries don't consistently notify us when they upload offline files. This results in files remaining unprocessed until the next library contacts us, potentially causing unnecessary checkout delays. If we process the files too many days after uploading, additional errors may occur, making it challenging to track items adequately.

    An email notification for Offline File Processing would ensure timely handling of uploaded files. We could proactively monitor file uploads, swiftly process them, and promptly address…

    18 votes

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  18. Many libraries are creating individual logins for each staff member. Staff needs the ability to change their password in case they forget it. At this point, they need to be logged into the SDA to change their password which doesn't help if they can't remember it.

    18 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  19. Currently once an item is placed on hold, if the patron changes the pickup location after the item has already been paged for, the item will not be paged for again. With Title Priority Paging and “Prioritizing Hold Fulfillment at the Pickup Location” settings in place, this means a patron could be waiting much longer (depending on the “Pageslips: Number of hours before page can be transferred”) for their hold, even though they have fixed their mistake and reselected their intended pickup location. Additionally, even if the old pickup location pulls the item, they won’t be able to fulfill the…

    18 votes

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  20. I had first suggested this over a decade ago when at another library that was struggling how to balance its combination of branch & research library users & the sort of requests they might make. While no longer there, I still see it as a potentially useful means for staff to develop their request processes & create limits within limits.

    What I'd like to see is the ability to not only set a hold threshold, but as is the case for the Max Items A-D allowed as applied to checkouts, allow a similar breakdown for holds.

    Optimally, this would allow…

    17 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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