Improving loan history
Our patrons are curious about their loan history. They would like to sort it by author or title in addition to the checkout date. We have told them to export it. But exporting the checkout history loses the checkout date! Could more sorting possibilities be added to the catalogue and checkout date added when exporting?
-
Jennifer Schmidt
commented
I'm not sure if it's appropriate here but when staff are in the edit mode of an item, it would be great if the Patron View Actions > Circ History of the set item included a column with the loan rule number. So staff could see without an SQL query if an old or new loan rule got applied. This is helpful when libraries go fines free and have items out on older rules with fines.
-
Victor Zuniga
commented
Also, can we provide an option to export the reading history as a .csv file?
-
Victor Zuniga
commented
We recently encountered this issue with a patron request to include the checkout date. In addition to the checkout date, including repeat checked-out items (aka duplicates) would be ideal. It is not unusual for some patrons to borrow the same item multiple times, especially if their reading history spans over 10+ years. Patrons would love to see each of these entries when exporting the data from the system. Currently, duplicate titles are exported only once. This misleads the patron into thinking they checked out fewer items than what the exported email would display.