Warning at Hold Placement for Homebound Patrons
Description:
Sierra’s “Check Reading History During Homebound Checkout” feature is very helpful, but many homebound materials in our workflow are supplied through holds from other branches. At the hold placement stage, no warning is shown if the patron has previously borrowed the same title, which leads to unnecessary requests and inter-branch transfers.
Requested enhancement:
Add an option to display a warning when a hold is placed for a homebound patron if their Reading History shows a previous checkout of the same item or another item attached to the same bibliographic record.
Benefits:
- Avoids unnecessary item movement
- Saves staff time
- Improves workflow consistency for homebound services