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ILS - Sierra

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  1. We're currently dealing with a known issue in Sierra 6.2, where volume holds aren't being added to paging lists. Having discovered it on our end fairly recently, we've asked staff to continue running their paging lists for other items, but use the Manage Holds function to find & fill volume requests.

    The problem is that the current search retrieves such a high number of items. And while the search results display counts of the title number of holds, & the total number of bib, volume, & item level holds, you cannot currently limit them & make the Manage Holds report…

    7 votes

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  2. We repeatedly run up against our limit of saved searches in Create Lists. There are probably saved queries created long ago that no one is using/needs. I was hoping to assign staff to review the queries and put their initials in the saved search name, but when you go to Edit, you can only edit the query, not the query name (like you can a review file). Ideally it would work like the review files themselves, when you can see who last ran the list (initials, date and time). And perhaps apply the "Own" option. This would really help to…

    49 votes

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  3. The Invoice Summary that is sent after posting invoices only lists the voucher number. Our Finance department has to go through the Invoice Register and match the invoice number to the voucher number to know what invoices should be paid. This is very time consuming, and susceptible to human error. Please consider adding the invoice number to the Invoice Summary.

    21 votes

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  4. Technical Services Staff and Circulation Staff often ask for the ability to toggle between tabs in Check Out. We need to reduce repetitive keyboard strokes at checkout and this workflow requires staff to continually reach for the mouse during a circulation transaction.

    For example: There is no way to move from the patron check out screen to the patron holds screen without using the mouse to select the corresponding tab.

    The Check Out options (check out, checked, out items, holds, fines, check in, linked patrons, bookings etc) could be hardcoded to the drop down menu options so that Administrators could…

    10 votes

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  5. Sierra patron records should include a patron pronouns field, so that library staff can record customers' stated preferred pronouns and use the correct language in conversations and communications with customers. The field should be able to display in the Brief patron display. This step would help to support inclusion, wellbeing, and belonging in libraries.

    17 votes

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  6. A lot of alt tags appear empty by default and other accessibility issues seem to be outstanding. These two are examples that cannot be corrected by admins.

    Add relevant tags to improve the accessibility of the search results page briefcit.html. The search box form has no labels that can be read by screenreaders:

    Element Location: #searcharg

    <input type="text" name="searcharg" id="searcharg" size="30" onchange="return searchtoolSubmitAction()" maxlength="75" value="[search term]">

    The search history select element has no accessible name:

    Element Location: .navigationRow[align="center"]:nth-child(5) > form > select[name="HISTORY"][onchange="onSelectChange(this, '')"]

    <select name="HISTORY" onchange="onSelectChange(this, '')">

    4 votes

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  7. Idea: Create an additional notice type, Hold Pickup Reminder/Courtesy, that can be configured to send a reminder notice to patrons that they have a hold ready for pickup that is about to expire, similar to the courtesy notice for checked-out items.

    Relevance: When you place an order for pickup at most other businesses, you are sent a reminder email before the pickup deadline that the item is ready for pickup. Libraries would benefit from a similar option, especially those that use hold pickup lockers where there is limited space for holds. This way, if a patron decides they don't want…

    40 votes

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