3 results found
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Enable ability to "View Cancelled INNReach Holds"
It would be helpful to be able to view INNReach Cancelled Holds just like we can view local holds that are cancelled.
When patrons ask why they did not receive an item requested through INNReach, we are unable to give them an accurate answer. Was it because the owning library wasn't able to fill the request or they never picked up the item and it was cleared from the holdshelf, for example. This enhancement would enable us to provide better customer service.
29 votesIn accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.
This idea is still available for commenting but is no longer eligible for voting.
Ideas that were submitted three or more years ago are archived for future reference.
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Import item cost into INN-Reach temporary records
Import the item cost when creating a temporary INN-Reach item record so patrons of the borrowing library can be charged an accurate replacement charge for items that they lose or damage.
19 votesIn accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.
This idea is still available for commenting but is no longer eligible for voting.
Ideas that were submitted three or more years ago are archived for future reference.
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Update fulfillments report site
Please update the INN-Reach fulfillments report website. The interface looks like it was designed in the mid-90s, the "user spec" feature doesn't work, and the text download isn't formatted to easily import into Excel.
5 votesIn accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.
This idea is still available for commenting but is no longer eligible for voting.
Ideas that were submitted three or more years ago are archived for future reference.
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