Better Request Failed Message
Clearer wording for the "Request Failed" box that displays when a patron attempts to place a hold on an item for which they are already on the hold list (this is prohibited in our implementation). This version of the Request Failed box says "couldn't find suitable edition for the request." Despite the new green alert bar indicating the hold status of the item, this error box wording would not likely be intuitive to our patrons.
The version of the Request Failed box that displays when the item is currently on the hold shelf for that patron says "request denied - already on hold for or checked out to you." This wording (or something similar) seems like a better fit for the situation described above.
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Lauren Douglass commented
We just went live with Vega on 12/20/2023 and we've had several complaints about this.