Remove routing codes from locations in item display
We have libraries complain that patron are confused due to the routing codes being present after the owning library in the Vega display (see screenshot).
It would be great if we can somehow mask this, or add the locations to the translation file to get rid of this display.
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Carolyn Coulter commented
Samantha;
We use that code to route materials through the regional delivery service after they are returned and need to go back to their home library. I think what would help would be to make the call number larger or more evident (offset it with a preface of "call number: ***" maybe? -
Can you explain why the routing code is a part of the Location Name as set in Sierra? I assume it has a needed purpose. If you removed it in the Sierra Location name it would not display in Vega.
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Martha Hansen commented
Having the routing codes displayed needlessly on Vega is very confusing to our patrons. We have multiple patrons a day ask where "WOLY-11" is in the library. That the routing code is displayed so prominently in bright green and the actual call number is in smaller dark font and off to the side is very confusing for patrons.
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Katie Bradley commented
Yes, this is critical. Every day patrons ask us where to find items and show us the routing code as if it is a call number. This is very confusing for patrons.