account linking/associations
Linking accounts in the account portal appears to have no effect on patron associations in Leap. Because linking and associating accounts have similar functions and names, it makes sense to more fully integrate them with each other. For example, if accounts are associated in Leap, create the link automatically in Vega Discover rather than requiring patrons to go through the whole passphrase process, and vice versa. Having two functions that are very similarly named and do almost the same thing will get confusing for staff and patrons.
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Andrew Teeple
commented
Agreed. Having two separate services that basically serve the same function, but do not communicate with each other, is redundant and causes problems with public services staff members who now cannot tell if a patron is allowed to pick up holds for a family member or not; they may be associated on Vega Discover but not linked on Polaris(?)
Please fix this and allow Vega Discover and Polaris to communicate these links/associations to each other.