378 results found
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Keep Existing Kiosk Homepage Configuration When Upgrading to Vega Premium
This seems to be more of a bug than a feature, but if you are a Basic customer and upgrade to Premium, the one home page you've configured, which also appears on your kiosks, is removed and must be reconfigured individually for each kiosk site (as well as collection sites).
While the documentation -https://knowledge.ag-software.clarivate.com/vega-discover/admin/ConfigureHomepage.htm - states, "Vega Discover customers can configure one home page, which also appears on your kiosks. Your home page can contain a maximum of five rows of content. If you have Vega Discover Premium or if your library belongs to a consortium, you can configure…
4 votes -
cookies
The managing cookie prompt needs to change ASAP. There are 2 main issues with the current prompt: 1) The entire screen is grayed out until you acknowledge the cookie prompt (something I know others have posted about) which means patrons and even staff who don't realize you need to x out of it or manage your preference get confused about why nothing is working. 2) It doesn't save your preference at all so if you close the tab/window or even log into an account you get the same cookie prompt again and again, something other sites don't do, which seems…
11 votes -
Change font size of locations and copies available
It is very difficult to see the list of locations that hold the title and how many copies are available - customers are asking us to make this information larger
7 votes -
Allow customers to rate and review titles
Allow customers to rate (number of stars) and write reviews for titles that would appear in Discover for other customers to see.
5 votes -
Add filter for circulating items
Our customers are repeatedly asking to be able to have a filter for including only circulating items (excluding reference materials). This is particularly useful for materials that are heavily collected in our Research Center and Resource Centers. If customers could limit to circulating, they could more easily find items they can check out, and we have received multiple requests for this feature.
6 votes -
Stop displaying old titles as "On Order" when all existing copies have been withdrawn
Currently, when there are no remaining items on a bib record, Discover shows the status of that title as "On Order," when in reality, it just needs to go through a variety of processes before it is suppressed or deleted from the catalog. The "On Order" status should only appear if there is an open order in Sierra for that title.
7 votesPlease consider using this relatively new feature to control the display of such titles: https://knowledge.ag-software.clarivate.com/vega-discover/admin/HideRecordsFromCatalog.htm
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Incorporate Patron Assist stats into Vega Reports
With the release of Patron Assist, staff can now place and cancel holds for patrons directly within Vega Discover. To better understand engagement with this feature, we would like the ability to track its usage. We request that Patron Assist activity be incorporated into the Vega Reports framework.
18 votes -
Vega Reports: track users that leave Vega Discover to access an external third-party resource via resource URLs
Problem:
Our library spends a significant amount of staff time and resources ingesting and maintaining third-party MARC records (e-content providers, databases, and external links) into Vega Discover. Currently, we lack the visibility and metrics needed to determine whether this workload directly benefits our stakeholders or influences patron behavior.Objective
Track and quantify patron redirect events—specifically when a user clicks a URL within a resource record to leave Vega Discover for an external, third-party resource.Data Requirements (Desired Metrics & Dimensions)
The tracking solution should capture the following:Target Domains: The top-level domains patrons are redirecting to (e.g., overdrive.com, ebscohost.com).
Exact…
12 votes -
Cover images displayed for saved searches in Account Portal should reflect newest content
We received feedback from a patron to say that the Saved Search view in Account Portal is not as helpful as the previous view since you cannot tell at a glance that there are new materials that meet the search criteria.
Previously, if a search was sorted by "newest first" you could see at a glance when new titles were added. With the current display in Account Portal, the latest title does not show up on top of the cover image view. A patron would have to run each search daily to see if there are any new titles and…
6 votes -
kids catalog book cover display
The kids homepage carousels force our covers into stretched and awkward sizes (see image). The adult page seems to (1) show the covers larger (2) has less space between titles and (3) adjust to their cover dimensions. The kids looks so jankity.
3 votes -
It would be helpful if clicking on an author's name would result in a list of titles by that author.
It would be helpful if clicking on an author's name in Vega would result in a list of titles by that author, in addition to the short synopsis currently associated with the author's name.
19 votes -
Better Error Message for Users Trying to Return OverDrive Kindle Titles
I'm not sure if it's possible, but it would be really helpful for users who try to check in an OverDrive title they have on Kindle to get an error message other than the general one that says to try again later. Titles that have been sent to Kindle need to be checked in through Amazon. Most of our patrons go through the Libby app, which gives them return instructions there, but we've had a few try to return these titles from their Vega account portal and are confused when they get an error.
6 votes -
Auto-populate Patron Email in Share/Email Modal
Currently, when a patron is logged into Vega Discover and uses the Share/Email function, the email field remains blank. While some mobile browsers offer "autofill" suggestions, web browser users must manually enter their email address for every individual item they wish to share.
We suggest that the "Email" field in the Vega Discover Share modal automatically populate with the authenticated user's email address from their account record. To ensure flexibility, this should be an optional account-level setting. While auto-fill is ideal for patrons, staff often use the Share/Email tool to send resources to patrons. An optional setting ensures that staff…
10 votes -
Allow Vega to item level holds
Currently Vega only supports title level holds. It would be nice if Vega had the same behaviour as WebOPAC and allow item level holds.
5 votes -
When entering blank query in Vega discover through the passthru search window add a splat (*) to the search
currently if the query is blank, the search will go through, but the pagination is broken, adding a splat (*) would solve this issue
3 votes -
Holds on items with volume control
In the PAC, when the volume field had an entry for one item on a bib record, all items would still show up for the patron to choose from. However, in Vega Discover, it will appear that all items are available to place a hold on, but once the user starts the hold request process, ONLY the item(s) with a filled volume field is given as an option to choose from. This has caused a substantial increase in broken holds and a holds bottleneck, as records with filled volume fields supersede records with unfilled volume fields when holds are placed.
…
11 votes -
Add number of holds waiting for checked out items.
Some borrowers want to know how many holds are on the items they have checked out so that they know which items they won't be able to renew. It also helps the borrower decide which items they might want to finish first.
13 votes -
Account Portal - Address edit text entry
The update to the account portal for City/State/Postalcode being text entry allows patrons to make these entries anything. These create new entries in the the Postalcode table, making it very messy (Made up cities/states/postcodes or incorrectly spelt, ect). These new entries then show from the drop down when patrons join online compounding the issue if new patrons choose the incorrect one. Example from our system using the State: NSW not the full text state New South Wales. Someone has created a New South Wales entry and other patrons have joined selecting it.
8 votes -
Toggle "Display Showcase on Record Pages" for ILS Lists and Saved Searches
In the showcases made from bookmark lists, we can select whether to show the list on the record pages. This feature is not available for showcases made from ILS Lists or Saved Searches.
Some showcases from ILS Lists and Saved Searches may not be beneficial to patrons viewing record pages, even though we may generate showcases to embed on a website or to view for ourselves.
Scenario 1: ILS List that compiles Bib records that the image covers do not display correctly. This showcase would help our staff and support ticket responder(s) see whether the applied changes are working as…
5 votes -
Ability to hide fields on account page
We need the ability to hide certain fields in the account portal that we don't have. For instance, we only want one phone number in the account, but we cannot get rid of the second field for phone numbers even though we don't allow updating those fields. Also, since the address is not mapping correctly in our displayed address fields, we would like to hide this so customers are not confused.
10 votes
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