Allow staff to override default room booking durations
When staff are booking a study room for patrons, allow them to enter specific start/end times. For example, our library's rooms are booked in 1-hour increments. But if a patron shows up at 10:15 and wants to use a room that is booked at 11am, there's no way to book the room for just 45 minutes, even on the staff side. If staff enters 10:15 as the start time, the software changes the default end time to 11:15, and there's no way to change it to 11am.
Another way to resolve this would be to allow both patrons and staff to choose a start time in the past. In the case above, the patron could choose a start time of 10am and use the room until 11am, but the software doesn't currently allow this.
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Kasey Blankenship
commented
Expanding on this, we'd love to have the option to control who can make these kinds of overrides. We want some staff to be able to override these settings, but not all.