104 results found
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Ability to tell the difference between registered users for Ad-Hoc notifications vs. Account Notifications
In the CMS libraries can't see which users have registered for notifications. Which means that they have to go to support to get this information. Additionally, the list doesn't provide information differentiating which users have enabled Ad Hoc notifications vs. Account Notifications.
14 votes -
Show renewals in Mobile App
Show renewals remaining in the Mobile App. Patrons have been asking to see this functionality in the mobile app. This makes it easier for them when they are managing their checkouts. Thank you!
10 votes -
Lists and Linked Accounts should not be lost when barcode is replaced
Right now, if a patron replaces a lost library card, they lose their items in My Lists and any linkages with other accounts. Those items should be tied to the permanent ID of the patron record (patron ID in Polaris, not sure what it is in Sierra) so they are retained when the barcode is replaced. Even though they are not stored in the ILS patron record, PATRONS consider things like their lists and linked accounts to be part of their "library account" and are frustrated to lose that information for what feels like no reason to them.
16 votes -
Pickup location should default to "Select a library" not the first library in the list
This is the same as a current improvement idea for Vega Discover (https://ideas.iii.com/forums/951766-vega-discover/suggestions/48885347-discover-pickup-location-should-default-to-select).
One of our libraries is temporarily closed and the app is defaulting to the first library in the list as a pickup location. Unfortunately, patrons don't notice and continue to place holds for pickup at a library that is nowhere near them.
We have to monitor the Manage Holds function on a daily basis to identify these holds and modify them before they go into transit.
11 votes -
Ability to add link to password/PIN reset on login screen
It would be nice if Mobile could allow linking to the library's Password/PIN reset page on the Mobile login screen.
7 votes -
Change Overdrive to Libby
We have completely stopped using the word "Overdrive" and always refer to their product as "Libby." We were able to change the wording in the desktop version, but are unable to do so in the app, which causes customer confusion.
7 votes -
Sort checked out items alphabetically and other ways
Allow customers to sort checked out items alphabetically, by due date, by number of holds in the queue, by availability
6 votes -
Reading History - Separate Menu Item in My Account Panel
RE: https://help.sol.us/app/patron-my-account-panel
Reading History (if enabled by library) should be its own menu option, vs. buried under Checkouts. If you have a lot of items currently checked out (and several managed/added accounts), you may not even realize Reading History is there.
While you could feasibly adjust AccountPanel_Loans string to say Checkouts & Reading History, it makes not sense if the patron hasn't opted in to it, and also does not remove the problem of having to scroll down through your checkouts to notice it.
3 votes -
Add an in-app reader/player so patrons don't need to exit the app to enjoy econtent (books, movies, music, etc.)
It would be great if patrons could not only check out their econtent in the app, but could also read it, play it, view it, etc. in the app. If the app could have a built-in reader/player then patrons wouldn't have to have move around to different apps to use their material.
16 votes -
Move availability to the search result screen
When searching for an item, we want customers to see right on the results page if that item is available and where. This is buried in the actual title at the very bottom of the screen, and people have a hard time finding it. It also helps people narrow their search without having to click into every single record to see if and where the item is available.
6 votes -
sort catalog results by title
When searching the catalog, users would like to sort by title or author in addition to relevancy, new materials, and date.
10 votes -
Allow External Payment Link from the Fines Window
I would like to suggest adding the option to link out to an external payment page from within the Fines window of the app.
Currently, payment options appear to be limited to specific integrations such as PayPal or Stripe, or to adding a separate payment option elsewhere in the app. It would be helpful if the existing payment space could instead be configured as a custom external link.
This would allow libraries or organizations to direct users to their preferred payment portal without requiring a full payment processor integration inside the app. Ideally, a user could open the Fines window,…
6 votes -
Stop the audio pause when launching mobile application
Our patrons have expressed a desire for our mobile app to integrate with their audiobook and music streaming services in such a way that playback is not interrupted when they open the mobile app. This means that if a patron has an audiobook or music playing on their device, it should continue uninterrupted when they launch our app, rather than pausing or stopping as it currently does.
17 votes -
Incorportate more MARC data for media items
Customers want to know much more information than just the description for media items. Who are the contributors, is there closed captioning or subtitles, what is the rating of the movie? This is all available in the desktop but almost no information is available for this format in the app.
5 votes -
Separate language strings for accounts expiring soon vs. accounts already expired
Currently there is a single language string, "HomePage_BarcodeExpireSoon" that governs the orange notification on the home screen for patrons with accounts 'expiring soon.' Admin settings allow you to set when this popup appears and I think it's anything from 30 days to 0 days before the patron's expiration date. However, the same text continues to appear for a patron whose registration is expired, so you can't use "your account is expiring soon" because that gives an expired patron the impression that their account is not yet expired.
There should be one language string for 'expiring soon' and a separate one…
6 votes -
Sync Saved Lists on Innovative Mobile with Vega Discover
We are about to go live with Vega Discover and have been told that the "My Lists" saved lists on Innovative Mobile cannot be synced with Vega Discover. Since the lists that have been created in PowerPAC can be moved from PowerPAC to Vega Discover, we'd like to have Innovative Mobile "My Lists" sync with Vega Discover, since we plan to continue use of Innovative Mobile along with Vega Discover.
20 votesPlease watch the roadmap; this is work we are planning on doing.
https://portal.productboard.com/iii/15-vega-product-portal/c/676-wish-lists-and-vega-bookmarks-integration
Best,
Angela Nolet
Sr. Product Manager
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'You are here' guide within Mobile
The ability to use an interactive map that allows patrons to see where they are at in the library in relation to a booked room or event that they signed up for. It would help them in real time find their way to the desired location.
3 votes -
Restricting Self-Checkout By Material Type
There should be a way to restrict which material types can be checked out with the self-checkout feature without having to restrict it completely in the ILS, which I've been told is the only way for it to happen currently.
In addition, libraries should have the ability to customize the note that appears when the classes of items fail to check out (for example: video games. We keep the games separate from the cases so we want to ensure patrons come to us to check them out and don't walk out with an empty case.)
2 votes -
kanopy
We'd love to see kanopy integrated into the app like Libby and hoopla.
3 votes -
Vega Mobile Usage Statistics - Export to CSV
In Vega Mobile admin, we pull usage statistics [Mobile App > View Activity]. The results are given in tables displayed on the screen (see image).
Request: Can these be formatted so that we can Export the data into a CSV or Excel file?
Right now, I have to copy/paste as text the various tables, then pop them into Excel, where I like to have a month-to-month comparison setup. This is extra work.
10 votes
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