Add a list of merge tags and what they correspond to in the ILS
Merge tags use different terminology than either Sierra or Polaris ILS. Create a key that maps merge tag names to the corresponding field in each of the two ILSes so that users can understand what data will be pulled when they insert a particular merge tag.
38
votes
Emma Olmstead-Rumsey
shared this idea
We are actively working with our Documentation team to produce this documentation.
-
Jennifer Faist
commented
This is imperative when troubleshooting issues.
-
Cynthia Benner
commented
Having consistent terminology in all parts of the library systems is critical. Seasoned employees are able to parse out the necessary information. Newer employees will make mistakes or get frustrated when the information does not match up.
-
Robyn
commented
Thanks for adding this suggestion, Emma!