Settings and activity
106 results found
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10 votes
An error occurred while saving the comment 
Eric Young
supported this idea
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15 votes
An error occurred while saving the comment Eric Young
commented
Totally support this idea!
Eric Young
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48 votesEric Young
supported this idea
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An error occurred while saving the comment Eric Young
commented
Yes, please! The display of information is from the MARC record is likely different for every library. It would be great if Vega staff offered a BibFrame view of the MARC data and allowed the library staff/vega admin to determine which data should be displayed and at what level it should be displayed.
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82 votes
An error occurred while saving the comment Eric Young
commented
I fully support the integration of SMS signup directly within Vega. It would simplify user experience by keeping everything in one place, without redirecting them to the Polaris PowerPAC.
In addition to SMS signup, there are other important datapoints/features missing in Vega's Patron Profile screen that would benefit our patrons, as they have these values now in PowerPAC:
Card Type: Patrons need to know their card type to understand what services or borrowing limits they have access to. i.e. Full privileges or limited access, etc.
Date of Original Registration: This helps patrons see how long they’ve been with the library, which can be important for personal records or nostalgia.
Current Messages: Important alerts like "outstanding fees" should be visible to help patrons stay informed with details about their account.
Last Activity Date: Seeing their last login or activity helps patrons manage their engagement and keep track of their account usage.
Alternate Email Address: Some patrons prefer using different emails for library notifications to keep their inbox organized.
e-Receipt Preferences: Patrons want to choose how they receive receipts—whether by SMS, email, or not at all.
Email Reminder Notices: Opting into reminders for almost overdue items or expiring accounts helps patrons stay informed.
Username Setting: Allowing patrons to create a username would make logging in easier and more personalized.
Adding these features would greatly improve the user experience in Vega, making it more user-friendly and aligned with modern expectations. Starting with SMS signup would be a fantastic first step.
Eric Young
supported this idea
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23 votes
An error occurred while saving the comment Eric Young
commented
Yes, 100% agree that "0 of X copies" is preferred.
Eric Young
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28 votes
An error occurred while saving the comment Eric Young
commented
Vega's strategy of utilizing kiosk and collection sites aligns well with addressing diverse needs of target audience. Having the ability to inherit settings from the main site, like branding, navigation, would simplify site management. A main site inheritance feature would ensure that any updates to the main site's appearance automatically reflect across all inheriting sites, making admin tasks more efficient.
Eric Young
supported this idea
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71 votes
An error occurred while saving the comment Eric Young
commented
I would like to add that Leap is a staff tool and should not be included with this logic. Also, the block should be configurable by the library under SA access.
Eric Young
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24 votesEric Young
supported this idea
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17 votes
An error occurred while saving the comment Eric Young
commented
This seems "easy" from an API standpoint at a high level. Notice queue comes into LX Starter, then an API call is sent to retrieve all items out and on hold, etc, adds those details to the notice and send...
I know, easier said than done but it is doable... please 🙏
Eric Young
supported this idea
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14 votes
An error occurred while saving the comment Eric Young
commented
The inclusion of these merge tags is not merely an enhancement but a necessity for the feature to be considered complete and functional. Please also see and support the need for other missing merge tags.
Eric Young
supported this idea
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38 votesEric Young
shared this idea
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14 votesEric Young
supported this idea
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53 votes
An error occurred while saving the comment Eric Young
commented
We need this before we move forward with Showcases.
Eric Young
supported this idea
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37 votes
An error occurred while saving the comment Eric Young
commented
Following the recent implementation of LX Starter, we've identified a crucial need for a Non-Blocking Note to be added whenever LX Starter updates a patron's notice preference due to a spam marking. With our first batch of 6.8k messages, one was marked as spam, and without this note, it's extremely challenging for our staff to identify such modifications in the ILS. This feature would be in line with the existing system where a note is added for hard bounces.
For clarity, we propose the note to read: "Email address: xxxx@xxxxx.com was marked as spam on {MM-DD-YYYY at HH:MM pm/am}. Please update."
Thank you for considering this enhancement.
An error occurred while saving the comment Eric Young
commented
The added notes in the ILS will be extremely helpful as we don't plan on allowing staff to access LX Starter and having a full picture of what is happening with notices at the patron level in the ILS is key for staff success.
Eric Young
supported this idea
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17 votesEric Young
shared this idea
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32 votes
An error occurred while saving the comment Eric Young
commented
Yes, We request that the new language selection feature be modified. Some patrons have already selected languages we do not offer, requiring us to contact Innovative Support to fix the records. If this issue is not resolved, we will need to continuously monitor the situation and open support tickets for cleanup. Please consider enhancing this feature so patrons can only select languages we provide, preventing future record corrections and still being able to set item language. We want to avoid an ongoing need to use staff time and Innovative's resources to fix incorrect language selections.
Eric Young
supported this idea
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41 votes
The ability to send a message to a selected group of patrons is planned as future functionality in LX Starter.
An error occurred while saving the comment Eric Young
commented
Yes, this is great to hear. I ended up changing my importance simply because we too have found a need for this type of feature and are looking to "hack" the existing notices with additional text that we need to communicate with the patrons receiving these notices.
Eric Young
supported this idea
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41 votes
An error occurred while saving the comment Eric Young
commented
This has been identified as a missing feature, adding this to Innovative Mobile will improve the user experience.
Eric Young
supported this idea
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17 votes
An error occurred while saving the comment Eric Young
commented
Even if the Spanish translation needs to be set in both Vega Discover and Innovative Mobile, the ability for Innovative Mobile to translate these navigational elements is important.
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RelevancyEric Young
supported this idea
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18 votes
We will consider this idea for possible future development. Thank you!
An error occurred while saving the comment Eric Young
commented
Hey Pam, I get it but added the Patron Name just expands the scope of privacy review/audit. You want a method to identify the account that bounces and when an email address is on multiple accounts you need the unique identifier, which is where barcode and or patron id comes in without expanding the scope of privacy. Like I said, the idea does have value but adding the name is not something I would want added, that's all :)
Eric Young
supported this idea
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An error occurred while saving the comment Eric Young
commented
While I think the idea has a benefit, I would not want to see the Patron Name in the email, however adding the barcode and/or patron ID keeping the Patron Name private would be preferred.
I think this is less critical than MFA and if implemented it should allow for the customer to specify the masking criteria and outcome. Such as how many digits to display and which roles, if any, can unmask the full barcode. In our Polaris system for example, we only show the last 5 digits of a barcode to the patron in the PowerPAC, but with Vega the entire barcode is revealed.