Can't see how many Overdrive copies exist
When I check to see how many copies of an Overdrive title the library has, you can only see how many holds have been placed on that title, but not how many copies there are. This causes confusion because it seems like the library has no copies of that title. In the attached picture example, you can see that the 'Atomic Habits' eAudiobook has 48 holds on it, but it says there are no copies. There are actually 5 copies. This issue is true with every Overdrive title, except for when the title is available to check out.
Mike
shared this idea
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Carl Ratz
commented
Can we have all 3 counts? Holds, Available, and Owned.
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Eric Young
commented
Yes, 100% agree that "0 of X copies" is preferred.
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Danielle Stanley
commented
It helps customers know if they want to put a hold on something if they know how many copies of an ebook the library owns. It's confusing to say there are 0 copies if the library actually does "own" copies of eMedia. Agree that "0 of X copies" is preferred.
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Rebecca King
commented
We would like to show "0 of X copies available" instead of "0 copies". That will match the wording in OverDrive.
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Sarah Kasprzak
commented
If the number of copies can't be displayed correctly, it should just not be displayed at all so it is less confusing.
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Eric Lozauskas
commented
Yes, this should either be accurate (although I know it may be difficult when taking into accounts advantage+ collections, central collections, etc. for consortium customers), or suppress "0 copies" on eContent if the accurate number can't be determined.
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Alison Pruntel
commented
Yes, I see this. Maybe I wasn't aware or forgot about this being an issue. Also, I think most of our OverDrive users are just going through Libby vs. Vega. If the number of holds are accurate, why aren't the number of copies?
