Settings and activity
174 results found
-
27 votes
We will consider this idea for possible future development. Thank you!
An error occurred while saving the comment An error occurred while saving the comment 
Eric Young
commented
The added notes in the ILS will be extremely helpful as we don't plan on allowing staff to access LX Starter and having a full picture of what is happening with notices at the patron level in the ILS is key for staff success.
Eric Young
supported this idea
·
-
8 votesEric Young
shared this idea
·
-
7 votesEric Young
supported this idea
·
-
12 votesEric Young
supported this idea
·
-
4 votes
An error occurred while saving the comment Eric Young
commented
Continuity with branding is very important, I agree with Kara, please add these features to allow for library control.
Eric Young
supported this idea
·
-
6 votes
An error occurred while saving the comment Eric Young
commented
This would be a welcome improvement. We currently have the bars and the "My Account" button shown to ensure a user can find "My Account" the icon change would improve this and maybe we would then not display the "My Account" button.
Eric Young
supported this idea
·
-
6 votesEric Young
supported this idea
·
-
7 votes
The default sort is relevance based on hits in key indexes on the search terms. It would be a confusing experience for the end user if their search results were automatically sorted by 'most popular' by default. A post search sort for 'most popular' however would make sense and can be explored.
Eric Young
supported this idea
·
-
7 votes
An error occurred while saving the comment Eric Young
commented
I agree an "edit" indicator is needed.
Eric Young
supported this idea
·
-
8 votesEric Young
supported this idea
·
An error occurred while saving the comment Eric Young
commented
Testing this with version 2023.1, I get a text on the results page that reads "No items matched your search terms" and the app stays on the results page until I act on one of the options, like search. I agree with Danielle it would be nice to offer a link to a "Suggest a Purchase" site.
-
9 votesEric Young
supported this idea
·
-
18 votes
An error occurred while saving the comment Eric Young
commented
I agree, the social media links should open the app, if installed, and maybe something can be done within the Innovative Mobile app code but from what I can tell it might come down to how the social media app is configured on the end user's device. I don't have Facebook, Instagram, or X (Twitter) installed on my device(s) but YouTube does open in the YouTube app as expected. However, when the web page for those other social media site loads, there is a button to open in the app or to download the app.
Eric Young
supported this idea
·
-
17 votesEric Young
supported this idea
·
-
23 votesEric Young
supported this idea
·
-
30 votes
An error occurred while saving the comment Eric Young
commented
Yes, We request that the new language selection feature be modified. Some patrons have already selected languages we do not offer, requiring us to contact Innovative Support to fix the records. If this issue is not resolved, we will need to continuously monitor the situation and open support tickets for cleanup. Please consider enhancing this feature so patrons can only select languages we provide, preventing future record corrections and still being able to set item language. We want to avoid an ongoing need to use staff time and Innovative's resources to fix incorrect language selections.
Eric Young
supported this idea
·
-
38 votes
The ability to send a message to a selected group of patrons is planned as future functionality in LX Starter.
An error occurred while saving the comment Eric Young
commented
Yes, this is great to hear. I ended up changing my importance simply because we too have found a need for this type of feature and are looking to "hack" the existing notices with additional text that we need to communicate with the patrons receiving these notices.
Eric Young
supported this idea
·
-
9 votesEric Young
supported this idea
·
-
13 votes
An error occurred while saving the comment Eric Young
commented
Add existing facet features like Fiction/Nonfiction and Publication Year, etc.
Eric Young
supported this idea
·
-
18 votes
An integration with Stripe Connect is planned.
Eric Young
supported this idea
·
-
23 votes
An error occurred while saving the comment Eric Young
commented
This has been identified as a missing feature, adding this to Innovative Mobile will improve the user experience.
Eric Young
supported this idea
·
Following the recent implementation of LX Starter, we've identified a crucial need for a Non-Blocking Note to be added whenever LX Starter updates a patron's notice preference due to a spam marking. With our first batch of 6.8k messages, one was marked as spam, and without this note, it's extremely challenging for our staff to identify such modifications in the ILS. This feature would be in line with the existing system where a note is added for hard bounces.
For clarity, we propose the note to read: "Email address: xxxx@xxxxx.com was marked as spam on {MM-DD-YYYY at HH:MM pm/am}. Please update."
Thank you for considering this enhancement.