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  1. 12 votes

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    Nicole Castellano commented  · 

    I've actually had this happen to me when I placed a hold on a new book. I understand that patrons were prioritized for their home libraries, but it's still frustrating when you're technically "first on the list". For a patron that doesn't know why their hold is not getting fulfilled when they're higher up on the list than another patron, I can understand why they might get upset and then complain to library staff. Having the option to disable the display would save both patrons and staff some heartache.

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  2. 23 votes

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    Nicole Castellano commented  · 

    Our libraries are used to a search bar that is ready to type in once the page opens. Having to click on the search bar in Vega has become an extra step that's noticeable to library staff and patrons.

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  3. 30 votes

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    UNDER REVIEW  ·  9 comments  ·  LX Starter  ·  Admin →
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    Nicole Castellano commented  · 

    One thing to note is that patrons will not only disregard spam, but an email who's been bombarding them with messages (at least I do). Consolidating messages will increase the chances of the emails being read as well.

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  4. 53 votes

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    UNDER REVIEW  ·  15 comments  ·  LX Starter  ·  Admin →
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    Nicole Castellano commented  · 

    I've seen a lot of people having trouble with this. An unblock feature would be very helpful for both staff and patrons.

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  5. 11 votes

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    Nicole Castellano commented  · 

    Something more visible to know that the proper text is being copied would be a good idea.

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  6. 15 votes

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    Nicole Castellano commented  · 

    In the library, parents have often complained about their children being recommended adult book titles when searching for children's books. Narrowing down the children's catalog/children's searches to just children's items would be helpful.

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  7. 20 votes

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    Nicole Castellano commented  · 

    Receiving the wrong format when a patron got confused while putting a hold on an item through Vega will lead to unnecessary frustration. Defaulting to books and then allowing patrons to filter out what do/don't want will help eliminate that frustration.

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  8. 50 votes

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    Nicole Castellano commented  · 

    People don't always check their mail/email for notifications. But their phones are usually within arm's reach to check incoming texts. The SMS option would ensure that more messages are being seen when they're sent out to people who opt in.

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  9. 26 votes

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    Nicole Castellano commented  · 

    As somebody who also only logs into her account using a username, having that removed would actually probably stop me from logging into my account. Having to find my library card and retrieve my barcode instead of just quickly logging in using a username is a big hindrance.

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  10. 27 votes

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    Nicole Castellano commented  · 

    Since Vega is patron-friendly, a full screen view would be more convenient for patrons using smaller screens.

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  11. 16 votes

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    Nicole Castellano commented  · 

    This would be useful for keeping track of payments made through Vega.

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  12. 22 votes

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    Nicole Castellano commented  · 

    This is definitely useful, as I've been able to use the WebPAC's "on order" information in the past to inform patrons about incoming items to the library. If I was using Vega, I wouldn't be able to share this information with a patron.

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  13. 14 votes

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    Nicole Castellano commented  · 

    This is a good idea to keep track of how many copies of items are being ordered between our libraries.

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  14. 15 votes

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    Nicole Castellano commented  · 

    This will save libraries a lot of headaches when they're getting questions from confused patrons as to why they haven't received their emails.

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  15. 11 votes

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    Nicole Castellano commented  · 

    Having handled notices for our member libraries, there can sometimes be a very big difference between our recorded numbers and what is printed since the item count doesn't always match the notices. This could help clear up some confusion.

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  16. 17 votes

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    Nicole Castellano commented  · 

    This would be useful for reducing errors during invoicing.

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  17. 27 votes

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    Nicole Castellano supported this idea  · 
  18. 26 votes

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    Nicole Castellano commented  · 

    This is definitely a good idea because it will help to cut down on patron frustration when they find resources they can't use.

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  19. 13 votes

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    Nicole Castellano commented  · 

    This would be very useful for anyone who has to look up information in the RFID Pad Server Options Table.

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  20. 23 votes

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    Nicole Castellano commented  · 

    This would definitely save time when searching for video games.

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