Change Login Branch in Leap (without signing-out)
Currently if we need to change the branch we're logged into in Leap we need to sign-out and log back in. This can be disruptive if we have records opening we're working with that would then need to be re-opened. It would be handy if there was a way to do this without signing-out and back in, in a way that would allow records to remain open.
Admittedly I don't think this would be helpful for the majority of staff, likely more administrative roles that need to perform activity across a range of branches. But it would be a nice option.
Jason Tenter
shared this idea
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Kalee Burkett
commented
As an administrator, this would be great. Often times when I'm trying to test something or replicate an error, I need to log in and out to manipulate item records. Being able to switch on demand would make the process much easier (and less instances of not correctly changing my branch when logging in and out multiple times.)
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Wes Osborn
commented
This would be a very big CARROT to the sticks we're typically presenting to members for switching away from the desktop client. If they could quickly switch branches ONLY in Leap that would be a game changer. Even better if they didn't have to pick workstations.
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Beth Lane
commented
We have Customer Service Supervisors who are responsible for more than one branch. This would certainly benefit them.
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Emma Olmstead-Rumsey
commented
We have a large branch that has a drive-thru window far away from our interior holds pickup area. Because you can't have multiple pickup locations at one branch, we actually created a second branch called "drive thru" so that patrons can indicate where they want their holds to go. Staff at this location are constantly switching back and forth between their branch's regular login and the 'drive thru branch.' This would save them a lot of time!