Ability to block holds by resource group or vendor account
Library staff frequently place holds that can’t be filled on the records for e-books from non-integrated vendors like Hoopla. Canceling these holds takes time. Since we still need to allow holds for the integrated vendors, we can’t change the material type to unholdable in system administration. Adding the ability to block holds by resource group or vendor account would solve the problem.
Rachel Fischer
shared this idea
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Tamara Skwierczynski
commented
This has been a huge problem at our location. It wastes valuable time of staff completing the pic-list.
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Lori Preston
commented
I agree that this type of block would be very useful. This will help staff by blocking the action before it can even be done.
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Meredith Bernhardt
commented
I concur with the need for this type of block. It's too easily done by staff and can cause confusion for patrons and extra work for staff.