Allow offline Leap to show the patron name when their card is scanned
Please make it possible for offline Leap to display the patron name when their barcode is scanned for an offline checkout. This is available in toolbar offline, and I'm sure it would be tricky to configure, since Leap is browser-based, but we just used Leap offline for the first time during our latest upgrade, and the biggest comment I've received is the lack of the patron name during checkout.
Fran Penner
shared this idea
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Lisa Scholly
commented
The first thing my staff noticed was that the name was not visible with the card #. It's a great check for circ desk staff to know they are in the correct account. Also, in order for cardholders to pick up holds, having the name is so very helpful.
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Aileen Johnson
commented
This would definitely help with offline transaction. My library had an issue with not having the patron name. LEAP brought up the previous patron and the clerk did not notice. With the patron the clerk would easily be able to confirm the barcode is for the correct person.
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Hillary H
commented
This would help reduce a number of offline errors ahead of time. It would be very helpful!
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Simone Pritchette
commented
Would be very helpful for Circ staff.
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Bee Martin
commented
A seemingly small thing, but very helpful to ensure that offline checkouts get assigned properly.
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Jill Kozol
commented
This is important to cic staff.