Picklist Pending Not Found Option
Enhancement Request: Add the ability to mark a Picklist Pending item as “Not Found” while keeping the item in a pending status.
Current Challenge:
When staff are unable to locate an item on the Picklist Pending report, there is no way to indicate that a search was completed and the item was not found. As a result, staff cannot easily communicate to follow-up staff that the item requires a second search.
While the Ask Later feature exists, it is not an effective solution for this scenario because it removes the item from the local Picklist Pending list and places it back into the queue for partner libraries. Staff need a way to document that an item was searched for but not located while keeping the request visible and pending at the owning location.
Requested Enhancement:
Add a “Not Found” status or flag for Picklist Pending items. Selecting this option would record that the item was searched for but not located, while keeping the item in a pending status so that another staff member can perform a follow-up search.
Benefit:
This would improve staff communication, reduce duplicate searching, save the need to print paper copies of the report, and provide a workflow for a second set of eyes to verify whether an item is truly missing or simply overlooked.
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M M K
commented
Hi Gabrielle,
You are correct the existing Missing functionality does not fit our workflow because it removes the item from the Picklist Pending. Our workflow requires two different people to look for, and not find, an item before it’s marked missing. Thank you for your question and consideration.
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Hello M M K,
Does the existing Missing functionality not fit your desired workflow because it removes the item from the Picklist? -
M M K
commented
Enhancement Request: Add the ability to mark a Picklist Pending item as “Not Found” while keeping the item in a pending status.
Current Challenge:
When staff are unable to locate an item on the Picklist Pending report, there is no way to indicate that a search was completed and the item was not found. As a result, staff cannot easily communicate to follow-up staff that the item requires a second search.Requested Enhancement:
Add a “Not Found” status or flag for Picklist Pending items. Selecting this option would record that the item was searched for but not located, while keeping the item in a pending status so that another staff member can perform a follow-up search.Benefit:
This would improve staff communication, reduce duplicate searching, and provide a workflow for a second set of eyes to verify whether an item is truly missing or simply overlooked.