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31 results found

  1. Adding a date picker to form fields like "Activation Date" or "Suspend" improves the patron experience and ease of use of date fields.

    Idea Value
    Patrons using the PAC on mobile in particular would be spared the tedious process of adding dates using the number keyboard on their device; this might also cut down on the number of times the wrong date is submitted, removing a source of frustration.

    24 votes

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  2. When placing a hold request, if there are other people on hold for the same title, you get a "warning" message. We'd like the option to eliminate this message and allow someone to place the hold request without going through this step.

    Idea Value
    Each step of a "checkout" process can deter people from completing the task. The Baymard Institute shows that 21% abandon checking out because the process is "too long / complicated checkout process". This extra page can also scare people from placing a hold because if they see 900 people are "ahead" of them, they may never…

    22 votes

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  3. Since the upgrade to 6.3, cover image art now appears in the patron account pages. This is a nuisance to a number of patrons, who are more satisfied with the previous compact view. We'd love to see either

    1. a system-wide option to enable or disable cover images in the Account pages in SA

    OR

    1. a toggle for patrons in their account to enable or disable images.

    This is heavily borrowed from a previous idea: https://idealab.iii.com/alwaysopen-polaris/Page/ViewIdea?ideaid=8171

    Idea Value
    Less scrolling and more power/control put into the hands of the patron to have the my account area function as they would like…

    16 votes

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  4. Simplify the Overdrive integration to eliminate the use of item records, while retaining hold, checkout, patron account sync functionality. This would speed up Overdrive imports and syncs for customers with large collections and remove inaccurate statistics from reports.

    Idea Value
    When Overdrive integration was developed, having one central source for statistics of physical and digital material was an end goal and integration at the item level was developed. Several years later, econtent collections have ballooned in size and the deep integration has led to lengthy import and sync processes.

    Additionally, Overdrive authentication procedures result in inaccurate econtent statistics as some…

    14 votes

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  5. We'd like to have Leap's quick search box do a keyword search instead of phrase, or at least have that be an optional setting. Currently searching something like 'help stockett' (without quotes) looks for that as a phrase, so we don't get any hits. Other searches might bring up random bibs that do have that phrase, but not everything that would be found with keyword. The PAC's quick search uses keyword. I'm not sure why it would be helpful for the default quick search in Leap to do something different. It seems like most staff would expect a simple keyword…

    25 votes

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  6. In PAC, Language only searches the 008 field (the item's primary language). It should also search 041 subfields a and d (the item's other languages). For example, if we have a bilingual book in English and Spanish, a search for materials in Spanish will not find it because Spanish is not the primary language in the 008 field.

    Idea Value
    Users will be better able to find items by language, especially those in more than one language.

    31 votes

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  7. The availability facet in the PAC dashboard does not accurately reflect the status of Overdrive titles. The facet may show that the title is available even though in the results it says that zero of NN copies are available. This is more likely to impact consortia or locations with multiple vendor accounts.

    For III reference, this is supportal ticket #576351

    Idea Value
    It is frustrating for the patron to select to filter by available items and then see clearly in their list of results that the Overdrive items aren't available.

    Because the Available Now facet is hardcoded, we have no…

    19 votes

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  8. Allow a local cover image to override cover art provided by an enhanced content vendor, or to display when there is no image available from the vendor.

    Idea Value
    Not all enhanced content vendors allow the submission of local images. When a cover image is incorrect, it may take a while for it to be corrected, if it can be. (If a publisher reuses an ISBN, who knows what cover will display.) Also, sometimes the only way to keep incorrect cover art from displaying is to remove valid data from the bibliographic record.

    If the URL/URI of the desired image…

    41 votes

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  9. It would be helpful to be able to customize what material types appear as choices for faceted searching under the Narrow your search column in the PAC. As it is, there are often duplicate facets for the same item records (DVD = Projected Medium = Videorecording = Visual Materials) as shown in the attached Idea Image. In this example, for my community I would only keep DVD.

    Idea Value
    Having the ability to customize this aspect of discovery to best suit the needs of the specific library community has the potential to improve the discovery experience for all Polaris OPAC…

    22 votes

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  10. We'd like the ability to suppress headings in the Subject facet based on the heading's source (subfield 2 in the bibliographic record). Currently my consortium is deleting FAST and Sears subject/genre headings from the bib record because we don't want them to display in the Subject facet, and there's no way to hide them otherwise. This takes staff time, and also means the data is not available if we decide to use the headings in the future. There are probably other libraries not taking time to delete these headings, who would like a simple way to suppress them.

    Idea Value…

    31 votes

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  11. We'd like these new TOMs/Type of Material ('Format' in Leap and icon in the PAC). These currently display incorrect and/or unhelpful formats, though coded correctly in the MARC record:

    CD + DVD: A CD issued with DVD displays in both Leap and the PAC as 'Videorecording'. If the DVD is primary it displays as 'DVD', better but still not ideal.

    Playaway: These display in Leap and PAC as 'Audio Books'. Not technically incorrect but not really helpful either. We'd prefer 'Playaway' or generic 'Audio Media Player' or something else that more clearly differentiates these from CD audiobooks. You should be…

    35 votes

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