Improved loan rules & loan rule determiner documentation
The current documentation on loan rules, loan rule determiner, and float determiner table is very limited, and training on these important functions do not exist within Innovative's training & learning center. More comprehensive documentation with examples would help libraries better manage loan rules, and perhaps simplify how libraries' existing rules are setup.
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Greg Smith commented
One thing I would recommend in this regard is a clear indication in the GUI when applying changes that also require contacting Innovative (e.g., service commitment to update request rules).